At a Glance
- Tasks: Deliver exceptional customer service by processing and authorising client transactions.
- Company: Join SS&C Technologies, a leader in financial services.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Why this job: Make a real difference by ensuring compliance and improving operations.
- Qualifications: Strong attention to detail and customer service skills required.
- Other info: Exciting opportunities for growth in a dynamic workplace.
The predicted salary is between 36000 - 60000 £ per year.
Client: SS&C Technologies Holdings
Location: Stirling, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: f7e9b7e796dd
To deliver exceptional customer service by accurately processing and authorising a wide range of client transactions—including complex and non-standard cases—within agreed service levels and financial authority limits. The role ensures compliance with regulatory standards and supports continuous improvement across the operation.
•Senior Associate – PA25SJPRQ3004 in Stirling employer: Ss&C Technologies Holdings
Contact Detail:
Ss&C Technologies Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land •Senior Associate – PA25SJPRQ3004 in Stirling
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SS&C Technologies on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and compliance. We want to show that we can handle those complex cases with ease!
✨Tip Number 3
Research SS&C Technologies thoroughly. Knowing their values and recent news can help us tailor our responses and demonstrate genuine interest during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that we’re serious about joining the team.
We think you need these skills to ace •Senior Associate – PA25SJPRQ3004 in Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Associate role. Highlight your experience in processing transactions and delivering customer service, as these are key aspects of the job.
Showcase Compliance Knowledge: Since compliance is crucial for this role, don’t forget to mention any relevant experience or training you have in regulatory standards. We want to see that you understand the importance of this in your work.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Ss&C Technologies Holdings
✨Know Your Stuff
Make sure you understand the ins and outs of customer service, especially in processing transactions. Brush up on regulatory standards relevant to SS&C Technologies, as they'll want to see that you can navigate complex cases with ease.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled non-standard cases in the past. Think about specific challenges you faced and how you resolved them while maintaining compliance and service levels. This will demonstrate your ability to think on your feet.
✨Emphasise Continuous Improvement
SS&C Technologies values continuous improvement, so come ready to discuss how you've contributed to process enhancements in previous roles. Share any ideas you have for improving customer service or transaction processing—this shows initiative!
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the tools they use for transaction processing, or how they measure success in customer service. This shows your genuine interest in the role and the company.