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- Tasks: Lead client management for Wealth, Life & Pensions clients with autonomy and decision-making.
- Company: SS&C Technologies is a global leader in investment and financial services software.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a Fortune 1000 company and make a real impact on client relationships.
- Qualifications: No specific qualifications listed; enthusiasm and a proactive attitude are key.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
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Relationship Manager – PA25CRMRQ1002, London
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Client:
SS&C Technologies Holdings
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
40899b5ea5f9
Job Views:
6
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Job Description
SS&C Technologies requires a Relationship Manager to lead, manage, and own client management across Wealth, Life & Pensions clients. The Relationship Manager will be responsible for a specified set of clients, leading the relationship and service teams associated with this segment. The role demands a high degree of autonomy, including identifying opportunities, setting priorities, taking initiatives, making decisions, driving continuous improvement, and ensuring professional presentation of SS&C at all times.
About SS&C Technologies
SS&C is a global provider of investment, financial services, and software for the financial services and healthcare industries. Named to Fortune 1000 list as a top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut, with over 20,000 employees in more than 90 offices across 35 countries. Approximately 18,000 financial services and healthcare organizations, from the largest institutions to local firms, manage and account for their investments using SS&C\’s products and services.
About the Role
- Ensure operational needs and issues, both tactical and strategic, are managed to the highest satisfaction levels.
- Maintain quality service and operational performance within program and delivery standards.
- Develop understanding of client business and product installations to identify service needs, plan delivery, and promote proactive support to reduce downtime and support costs.
- Act as the primary client contact for resolving service incidents and escalating technical issues.
- Collaborate with sales and support teams to demonstrate support value and identify opportunities for expanded support business.
- Manage staff leaders across multiple departments or professionals with specialized skills.
- Exercise decision-making authority to achieve goals, establish operational objectives, and provide tactical leadership.
- Coordinate with senior management or executives on cross-departmental issues, removing barriers to success.
- Participate in developing and implementing company policies, and be accountable for departmental results.
EEO Statement / Non-agency Disclosure
We encourage applications from all backgrounds, especially from under-represented groups, to foster diversity of perspectives. We aim for a diverse workforce in the broadest sense.
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Relationship Manager - PA25CRMRQ1002 employer: SS&C Technologies Holdings
Contact Detail:
SS&C Technologies Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager - PA25CRMRQ1002
✨Tip Number 1
Familiarise yourself with SS&C Technologies and their services. Understanding their products, especially in Wealth, Life & Pensions, will help you speak confidently about how you can add value to their client relationships.
✨Tip Number 2
Network with current or former employees of SS&C Technologies on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations for the Relationship Manager role.
✨Tip Number 3
Prepare to discuss your experience in managing client relationships and resolving service incidents. Be ready to share specific examples that demonstrate your ability to lead teams and drive continuous improvement.
✨Tip Number 4
Research the latest trends in the financial services industry, particularly those affecting Wealth, Life & Pensions. Being knowledgeable about current challenges and opportunities will show your commitment and readiness for the role.
We think you need these skills to ace Relationship Manager - PA25CRMRQ1002
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Relationship Manager at SS&C Technologies. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Compelling CV: Your CV should clearly outline your experience in client management, particularly in the Wealth, Life & Pensions sectors. Use specific examples to demonstrate your ability to lead teams and manage client relationships effectively.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your understanding of SS&C Technologies' services and how your background makes you a perfect fit for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Relationship Manager.
How to prepare for a job interview at SS&C Technologies Holdings
✨Understand the Company and Its Clients
Before your interview, take some time to research SS&C Technologies and its client base. Familiarise yourself with their services in wealth management, life, and pensions. This knowledge will help you demonstrate your understanding of the role and how you can contribute to client satisfaction.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight your ability to identify opportunities, resolve issues, and maintain high service standards. This will illustrate your capability to lead and manage client accounts effectively.
✨Demonstrate Decision-Making Abilities
Since the role requires a high degree of autonomy, be ready to discuss situations where you've had to make important decisions. Explain your thought process and how your decisions positively impacted your previous employers or clients.
✨Prepare Questions for the Interviewers
Having insightful questions prepared shows your interest in the role and the company. Ask about the challenges the team currently faces, how success is measured in this position, or what the onboarding process looks like. This not only helps you gauge if the role is right for you but also demonstrates your proactive approach.
