Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage day-to-day administration for life and pension clients while improving their experience.
- Company: Dynamic company focused on client satisfaction and professional growth.
- Benefits: Hybrid work model, competitive holidays, and wellbeing support.
- Why this job: Join a diverse team and make a real impact in the life and pensions sector.
- Qualifications: Experience in Life & Pensions, strong organisational and customer service skills.
- Other info: Ongoing training and development opportunities to boost your career.
The predicted salary is between 36000 - 60000 £ per year.
Responsible for the day-to-day administration for clients, by effectively managing your own workload to meet the team and department SLAs and KPIs, ensuring that the client is at the heart of everything we do and seeking ways to improve client experience and outcomes.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model
- Your Future: Professional Development Reimbursement with access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support your wellbeing
- Diversity & Inclusion: We celebrate diversity and inclusion in everything we do
- Training: Ongoing, hands-on training customized to your career growth
What you will get to do:
- Administration of a range of life and pension products
- Processing administration tasks such as client detail changes, bank changes, cancellations, general enquiries, issuing policy documentation, quote work, agency maintenance tasks
- Reviewing the work pipeline
- Dealing with escalations / investigations
- Actioning daily finance reports, investigation and applying money
- Liaising with other departments such as Finance, Voice team and Actuarial
- Adhoc project type work as and when required
- Quality checking
- Creating and maintaining procedure guides
- Training and supporting colleagues on and offshore
What you will bring:
- Proven industry experience within Life & Pensions
- Understanding of CASS
- PC literate and proficient in Word, Excel and Outlook
- Excellent organisational skills – ability to manage own workload
- Excellent customer service skills
- Strong written and verbal communication skills
- Demonstrable relationship-building and stakeholder management skills
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Life and Pension Administrator in Bristol employer: Ss&C Technologies Holdings
Contact Detail:
Ss&C Technologies Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Life and Pension Administrator in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the Life and Pension industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values around client experience and diversity, so you can show how you align with their mission during your chat.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and relationship-building. We want you to feel confident and ready to showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Life and Pension Administrator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Life and Pension Administrator role. Highlight your relevant experience in life and pensions, and don’t forget to showcase your organisational skills and customer service expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can improve client experiences. Keep it concise but impactful – we want to see your personality!
Showcase Your Skills: In your application, be sure to highlight your proficiency in Word, Excel, and Outlook. Mention any experience with CASS and how you've successfully managed workloads in previous roles. We love seeing those skills in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ss&C Technologies Holdings
✨Know Your Stuff
Make sure you brush up on your knowledge of life and pension products. Familiarise yourself with the key terms and processes mentioned in the job description, like CASS and client administration tasks. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Organisational Skills
Since the role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed your workload. Think about how you prioritised tasks to meet deadlines and how you ensured quality in your work.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you've provided outstanding customer service in previous roles. Share specific instances where you went above and beyond to improve client experience, as this aligns perfectly with the company's focus on putting clients at the heart of everything they do.
✨Prepare for Team Dynamics
Since you'll be liaising with various departments, think about how you can demonstrate your relationship-building skills. Prepare to talk about times when you collaborated effectively with others, especially in challenging situations, to show that you're a team player who can handle escalations and investigations.
