Ss&C Technologies Holdings is hiring a Customer Services Voice – Team Leader in Stirling. You will lead the frontline team handling client and customer inquiries, coordinating with CS managers and compliance to resolve complaints.
You will drive workload management, monitor KPIs and SLAs, and ensure thorough investigations are completed with clear communication to complainants. IT fluency and customer empathy are essential for success.
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Lead, Client Services Voice in Bath employer: Ss&C Technologies Holdings
SS&C is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic hybrid environment of London and Basildon. Employees benefit from comprehensive training and development opportunities, ensuring continuous growth in their careers while working with cutting-edge technology. The company's commitment to employee well-being and a supportive atmosphere makes it a rewarding place for those seeking meaningful contributions in the field of system administration.
Contact Details:
Ss&C Technologies Holdings Recruitment Team
