At a Glance
- Tasks: Lead a hybrid operational team and enhance client service delivery.
- Company: Dynamic financial services firm focused on innovation and client success.
- Benefits: Competitive salary, leadership opportunities, and a supportive work environment.
- Why this job: Make a real impact in client relationships and drive process improvements.
- Qualifications: 10+ years in financial services operations with 5+ years in leadership.
- Other info: Join a forward-thinking team dedicated to excellence in client service.
The predicted salary is between 48000 - 72000 £ per year.
A financial services firm is seeking an experienced Associate Director - Investor Services to lead a hybrid operational team in Basildon. The ideal candidate will have over 10 years of experience in financial services operations, with at least 5 years in a leadership role. This role focuses on client relationship management, process improvement, and team leadership. Additionally, the candidate should be adept at building trusted relationships and driving innovations for enhanced client service delivery.
Investor Services Director - Client Success & Operations in Basildon employer: Ss&C Technologies Holdings
Contact Detail:
Ss&C Technologies Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investor Services Director - Client Success & Operations in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions, especially around client relationship management and team leadership.
✨Tip Number 3
Showcase your achievements! When discussing your past roles, focus on specific examples where you've improved processes or enhanced client service delivery. Numbers and results speak volumes!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and experience. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Investor Services Director - Client Success & Operations in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in financial services operations and leadership. We want to see how your background aligns with the role of Investor Services Director, so don’t be shy about showcasing your relevant skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Client Success & Operations role. Share specific examples of how you've improved processes or built strong client relationships in the past.
Showcase Your Leadership Skills: Since this role involves leading a hybrid operational team, make sure to highlight your leadership experience. We want to know how you've motivated teams and driven innovations in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Ss&C Technologies Holdings
✨Know Your Financial Services Inside Out
Make sure you brush up on the latest trends and challenges in financial services operations. Being able to discuss current industry developments will show that you're not just experienced, but also engaged and forward-thinking.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in the past. Highlight your approach to team management and how you've fostered a culture of collaboration and innovation. This will demonstrate your capability to lead the hybrid operational team effectively.
✨Client Relationship Management is Key
Be ready to discuss your strategies for building and maintaining trusted client relationships. Share anecdotes that illustrate your ability to enhance client service delivery and how you've driven process improvements in previous roles.
✨Prepare Questions That Matter
Think of insightful questions to ask about the company's vision for client success and operations. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.