At a Glance
- Tasks: Lead sales operations, optimise processes, and drive revenue growth through data analytics.
- Company: Join a dynamic tech company committed to diversity and innovation.
- Benefits: Enjoy a hybrid work model, professional development, and competitive holiday scheme.
- Other info: Collaborate across teams and manage a small team of analysts for career growth.
- Why this job: Make a real impact on sales strategy and technology in a fast-paced environment.
- Qualifications: Strong analytical skills, experience with Salesforce and Tableau, and strategic thinking.
The predicted salary is between 80000 - 100000 € per year.
Location: London – Hybrid
Overview
We are seeking a strategic and analytical Sales Operations Director to join our dynamic Revenue Operations team. Sitting at the intersection of sales strategy, technology, and analytics, you will be responsible for building, automating, and optimizing the systems that drive predictable revenue growth. You will replace manual processes with intelligent automation, deploy AI‑driven sales tools where required, and provide actionable, predictive insights to sales leadership. The ideal candidate is a “player‑coach” who can define high‑level revenue strategy, dive into complex datasets while designing long‑term GTM strategies, and ensure that processes are optimized for efficiency. This position will manage a team and support the Europe, Middle East & Africa (EMEA) Sales team as part of the broader Revenue Operations team. The role will lead and execute sales reporting, data analytics and insights, territory management, master data management and other revenue operations activities in support of field, channel, key account and/or management for sales teams in EMEA. You will work with geo sales management and reps to ensure timely and appropriate information sharing, reporting and management of daily processes to enhance sales results and customer experience while improving operational efficiency.
To be successful, you need a strong analytical background, proficiency in data analysis tools and methodologies to conduct in‑depth analysis and provide actionable insights, and excellent communication and project management skills. You must also work effectively within a team and collaborate across Sales, Marketing, Finance, IT and Services organizations.
Benefits
- Flexibility: Hybrid Work Model
- Your Future: Professional Development Reimbursement including access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
- Diversity & Inclusion: Committed to welcoming, celebrating and thriving on diversity
- Training: Hands‑On, Team‑Customised throughout your career
Key Responsibilities
- Strategic Planning & Forecasting: Lead annual sales planning, including territory design, quota setting, and capacity planning. Develop accurate revenue forecasts and actionable sales reports for executive leadership.
- Process Optimization: Analyze the entire sales funnel to identify bottlenecks. Revamp sales processes (e.g., lead management, opportunity management) to accelerate sales cycles and increase conversion rates.
- Technology Stack Adoption: Leverage existing sales technology stack, including CRM (Salesforce/Tableau/Forma) administration, integrations, and drive adoption to optimize existing processes.
- Data Analytics & Reporting: Create comprehensive dashboards to track key performance indicators (KPIs) such as customer acquisition cost (CAC), pipeline velocity, and win rates. Translate complex data into actionable insights.
- Sales Enablement & Compensation: Collaborate with Enablement and Commission team to design and administer sales incentive compensation programs (SIP) that drive desired behaviors. Partner with enablement teams to onboard and train sales staff.
- Cross‑Functional Alignment: Align sales initiatives with marketing, customer success, and product teams to ensure a seamless customer journey and efficient go‑to‑market execution.
Manage 1‑2 analysts and report to the VP, Revenue Operations APAC & EMEA. Part of APAC & EMEA and Global Revenue Operations team.
Qualifications
- Strong Tableau, Salesforce, Microsoft Excel, Word and PowerPoint skills.
- Experience in data analytics and report building in Tableau and Salesforce systems preferred.
- Proven ability to communicate to all levels within the organization.
- Detail oriented with the ability to consistently produce a high level of accuracy.
- AI/Technical Proficiency: Deep hands‑on experience with Salesforce (Admin certification preferred) and proven success in implementing AI‑driven sales intelligence or automation tools.
- Data Science Aptitude: Strong proficiency in data analysis tools (SQL, Tableau, Power BI, Advanced Excel) to turn chaotic datasets into actionable business intelligence.
- Strategic Thinking: Demonstrated ability to connect operational tasks to big‑picture business goals. Understands and can quickly grasp and communicate the relationship between processes and systems.
- Ability to work independently and successfully execute complex assignments in an ever‑changing EMEA environment with minimal guidance and correctly setting expectations with all stakeholders in a project.
- Demonstrate sound judgment and common sense.
- Extensive operations experience, preferably in a software company.
- Bachelor degree in business, finance or operations; MBA preferred.
Sales Operations Director - EMEA employer: SS&C Technologies
SS&C Technologies is an exceptional employer that fosters a dynamic and inclusive work culture, offering a hybrid work model that promotes flexibility and work-life balance. With a strong commitment to professional development through access to SS&C University and hands-on training, employees are empowered to grow their skills and advance their careers. Located in London, the company thrives on diversity and innovation, making it an ideal place for those seeking meaningful and rewarding employment in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Director - EMEA
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend relevant events, and engage on platforms like LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the EMEA region. We want you to walk in with confidence, ready to discuss how your skills align with their goals.
✨Tip Number 3
Showcase your analytical skills during interviews. Be ready to discuss specific examples of how you've used data to drive decisions or improve processes. We love candidates who can turn numbers into actionable insights!
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can set you apart from other candidates. We believe it shows your enthusiasm and professionalism, which are key traits for a Sales Operations Director.
We think you need these skills to ace Sales Operations Director - EMEA
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales Operations Director role. Highlight your experience with data analytics, process optimisation, and any relevant tech skills like Salesforce or Tableau. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven revenue growth or improved sales processes in the past. Let us know what excites you about joining StudySmarter!
Show Off Your Analytical Skills:Since this role is all about data and insights, make sure to showcase your analytical prowess. Mention any tools or methodologies you’ve used to turn complex datasets into actionable strategies. We love candidates who can dive deep into data!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at SS&C Technologies
✨Know Your Numbers
As a Sales Operations Director, you'll need to demonstrate your analytical prowess. Brush up on key metrics like customer acquisition cost and pipeline velocity. Be ready to discuss how you've used data analytics tools like Tableau or Salesforce to drive sales performance.
✨Showcase Your Strategic Mindset
This role requires a strong strategic thinker. Prepare examples of how you've developed revenue forecasts or optimised sales processes in previous roles. Highlight your ability to connect operational tasks to broader business goals.
✨Demonstrate Team Leadership
Since you'll be managing a team, it's crucial to showcase your leadership skills. Share experiences where you've successfully led a team through change or implemented new technologies. Emphasise your ability to collaborate across departments.
✨Prepare for Technical Questions
Expect questions about your technical proficiency, especially with Salesforce and data analysis tools. Be ready to discuss specific projects where you've implemented AI-driven sales tools or automated processes. This will show your hands-on experience and technical aptitude.
