At a Glance
- Tasks: Lead product analytics to drive data-informed decisions and enhance customer experiences.
- Company: Join SS&C, a leader in asset and wealth management with a focus on innovation.
- Benefits: Enjoy a hybrid work model, professional development reimbursement, and competitive benefits.
- Other info: Diverse and inclusive workplace committed to professional growth and collaboration.
- Why this job: Make a real impact by shaping digital solutions for financial services using cutting-edge technology.
- Qualifications: 4+ years in product analytics, strong SQL skills, and a passion for data-driven decision-making.
The predicted salary is between 60000 - 80000 € per year.
SS&C plays a critical role in the asset and wealth management industry, and our Product team has the opportunity to shape digital solutions for institutional investors, asset managers, and advisors. This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. We’re seeking an exceptional Lead Product Analyst to help bring to life the mission of empowering advisors, asset managers, investment businesses, insurance companies, pension providers, and wealth managers to do their best job with the help of cutting‑edge technology. You will help us take our key strategic areas to the next level. This role requires a passionate and confident product analytics leader, willing to roll up their sleeves as a senior IC. You’ll be the knowledge leader and champion for analytics across the Product team, helping us identify customer frictions, wow moments, and long‑term value drivers.
What You Will Get To Do
- Champion the use of data to inform product strategy, ensuring that product teams understand and use metrics before, during, and after delivery.
- Define and embed leading and lagging indicators that give a clear picture of customer behaviour, engagement, retention, and lifetime value.
- Be the analytics expert and motivator within the team, raising the standard of product decision‑making across the organisation.
Customer Insight & Experimentation
- Build frameworks for customer journey analytics to identify frictions, drop‑offs, and opportunities to create delight.
- Lead A/B and multivariate testing, helping teams validate hypotheses and measure the real impact of features.
- Partner with UX research and design to blend qualitative and quantitative insights.
Tools & Data Infrastructure
- Identify and work closely with the engineering team to develop the sources of data needed to ensure full visibility over our customers’ interactions with our products.
- Own, setup and optimise the use of analytics tools such as Google Analytics, Looker, PowerBI, Tableau, Superset, and Snowflake.
- Write and review SQL/Python queries to extract, transform, and analyse data from multiple sources.
- Ensure data quality, accuracy, and accessibility to empower product teams with reliable reporting.
Decision Support & Reporting
- Deliver actionable insights to product managers, engineers, and business leaders, enabling faster and better decision‑making.
- Translate complex data into clear stories and recommendations for both technical and non‑technical audiences.
- Develop dashboards and self‑serve reporting tools for the wider business.
- Work closely with product managers, engineers, and business leaders to shape roadmaps and prioritisation using evidence.
- Influence product culture, embedding data‑informed thinking into everyday ways of working.
- Provide informal coaching and knowledge‑sharing to help team members strengthen their own analytics capabilities.
What You Will Bring
- Bachelor's degree required; MBA or relevant Master’s a plus.
- Proven experience as a Product Analyst, Data Analyst, or similar role, with at least 4+ years spent at a senior level in product‑led organisations.
- Strong track record in product analytics, delivering insights that drive measurable improvements in conversion, retention, engagement, and revenue.
- Expert in SQL and comfortable with Python or R for data manipulation and analysis.
- Hands‑on experience with implementation of product analytics and BI tools (e.g. GA, Looker, Power BI, Tableau, Superset, Snowflake or others such as Mixpanel, Amplitude, etc).
- Deep understanding of experimentation frameworks, including A/B testing and cohort analysis.
- Experience working in SaaS, B2B, or financial services (regulated industry background a plus).
- Familiar with product metrics such as activation, adoption, retention, LTV, and churn.
- Strong communication skills, with the ability to turn complex data into simple, compelling narratives.
- Comfortable working as the senior analytics IC, setting standards and influencing teams without direct authority.
- Curiosity, creativity, and a passion for motivating others to embrace data‑informed decision‑making.
Why You Will Love It Here
- Flexibility: Hybrid Work Model
- Your Future: Professional Development Reimbursement, including access to SS&C University
- Your Wellbeing: Competitive benefits designed to support the well‑being of our staff
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands‑On, Team‑Customised throughout your career
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It’s important to us that we strive to have a workforce that is diverse in the widest sense.
Lead Product Analyst employer: SS&C Technologies
At SS&C, we foster a dynamic and inclusive work culture that prioritises collaboration, innovation, and personal growth. Our hybrid work model offers flexibility, while our commitment to professional development ensures that employees have access to resources like SS&C University for continuous learning. With competitive benefits and a strong focus on diversity and inclusion, SS&C is an exceptional employer for those looking to make a meaningful impact in the asset and wealth management industry.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Product Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at SS&C on LinkedIn, ask them about their experiences, and get the inside scoop. This can give you a leg up when it comes to understanding the company culture and what they really value.
✨Tip Number 2
Prepare for the interview by diving deep into product analytics trends and tools. Brush up on your SQL and Python skills, and be ready to discuss how you've used data to drive decisions in past roles. Show us you’re not just a numbers person, but a storyteller with data!
✨Tip Number 3
Don’t forget to showcase your passion for collaboration and innovation during interviews. Share examples of how you’ve worked with cross-functional teams to solve problems or improve processes. We love candidates who can inspire others and drive change!
✨Tip Number 4
Finally, apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at SS&C. Let’s make it happen!
We think you need these skills to ace Lead Product Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lead Product Analyst role. Highlight your experience with product analytics, SQL, and any relevant tools like Google Analytics or Tableau. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about product analytics and how you can contribute to our mission. Be genuine and let your personality come through – we love that!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements. Did you improve conversion rates or enhance customer engagement? Quantify your successes to give us a clear picture of your impact in previous positions.
Apply Through Our Website:We encourage you to apply directly through our Careers page. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at SS&C!
How to prepare for a job interview at SS&C Technologies
✨Know Your Data Tools
Familiarise yourself with the analytics tools mentioned in the job description, like Google Analytics and Power BI. Be ready to discuss how you've used these tools in past roles to drive product decisions and improve customer experiences.
✨Showcase Your Analytical Mindset
Prepare examples of how you've identified customer frictions or opportunities through data analysis. Highlight any A/B testing or experimentation frameworks you've implemented, as this will demonstrate your hands-on experience and analytical prowess.
✨Communicate Clearly
Practice translating complex data insights into simple narratives. During the interview, aim to explain your past projects in a way that both technical and non-technical audiences can understand, showcasing your strong communication skills.
✨Emphasise Collaboration
SS&C values teamwork, so be prepared to discuss how you've worked with cross-functional teams in the past. Share specific instances where your collaboration led to successful product outcomes, reinforcing your ability to influence without direct authority.