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For Companies At a Glance
- Tasks: Support contract renewals by preparing quotes, managing CRM data, and tracking invoices.
- Company: Join SS&C Technologies, a top global provider in financial services with 20,000+ employees worldwide.
- Benefits: Enjoy a collaborative work environment with opportunities for process improvement and professional growth.
- Why this job: Be part of a dynamic team that drives global M&A deal flow and private equity transactions.
- Qualifications: Ideal candidates have administrative experience, strong organizational skills, and proficiency in CRM software.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
About SS&C Technologies
SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organisations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description
SS&C Intralinks
A growth-oriented business unit of SS&C, Intralinks is a technology leader in M&A, Alternative Investments and Banking & Securities markets. Our solutions facilitate 1/3 of the world’s global M&A deal flow and 50% of the private equity raised globally.
We are looking for a meticulous and proactive Renewal Administrative Assistant to support our contract renewals process. This role will involve working closely with internal stakeholders, preparing and issuing renewal contracts, updating the CRM system, and monitoring invoice payments. The ideal candidate will be organised, detail-oriented, and comfortable interacting with multiple departments to ensure an efficient and accurate renewal process.
Your Responsibilities
Collaborate with Internal Stakeholders:
- Work closely with internal teams, including Billing, Legal, Sales, Deal Desk and Customer Success, to gather necessary information for preparing renewal quotes and contracts.
- Follow up with stakeholders to ensure all required data and approvals are obtained to meet contract timelines.
- Serve as a central point of contact for internal inquiries related to the renewal process.
Prepare and Issue Renewal Contracts:
- Prepare accurate renewal quotes, ensuring they meet company policies, customer requirements, and legal standards.
- Draft, review, and issue renewal contracts, addressing any necessary adjustments promptly.
- Ensure contracts are reviewed and signed by all parties, tracking the progress to avoid delays.
Maintain CRM Data Accuracy:
- Regularly update the CRM system with current information on contacts, opportunities, and renewal forecasts.
- Ensure CRM records are accurate and up-to-date, supporting clear visibility into the renewal pipeline.
- Generate CRM reports as needed to track renewal statuses and forecast future renewals.
Monitor and Follow-up on Invoices:
- Track invoice payments for all renewal contracts, proactively identifying and addressing overdue invoices.
- Follow up with customers on any outstanding payments, collaborating with the Billing team to resolve any issues.
- Maintain records of customer interactions related to payment, ensuring transparency and accuracy in payment tracking.
Documentation and Reporting:
- Maintain thorough and accurate records of all quotes, contracts, payments, and communications with internal and external stakeholders.
- Provide regular reports to management on renewal progress, payment status, and any areas needing attention.
Support Process Improvement:
- Identify opportunities to streamline the renewals process, enhance CRM data quality, and improve communication with stakeholders.
- Assist in implementing best practices for contract renewals, CRM updates, and invoice tracking to improve efficiency and accuracy.
Your Experience
- Experience in an administrative, billing, or contract management role, ideally within a renewals or sales environment.
- Strong organisational and multitasking skills, with the ability to manage multiple renewals and deadlines.
- Proficiency in CRM software (e.g., Salesforce) and Microsoft Office (Word, Excel, Outlook).
- Excellent communication skills, with the ability to interact professionally with both internal stakeholders and customers.
- Attention to detail and accuracy in preparing quotes, managing contracts, and tracking payments.
EEO Statement / Non-agency Disclosure
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Renewal Administrative Assistant employer: SS&C Intralinks
Contact Detail:
SS&C Intralinks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewal Administrative Assistant
✨Tip Number 1
Familiarize yourself with the CRM software commonly used in renewal processes, such as Salesforce. Being proficient in these tools will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Develop a strong understanding of contract management and billing processes. This knowledge will enable you to effectively communicate with internal stakeholders and ensure that all necessary information is gathered for timely contract renewals.
✨Tip Number 3
Showcase your organizational skills by preparing examples of how you've managed multiple tasks or projects simultaneously in previous roles. This will highlight your ability to handle the fast-paced environment of contract renewals.
✨Tip Number 4
Network with professionals in the financial services and healthcare industries. Building connections can provide insights into the company culture at SS&C and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Renewal Administrative Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Renewal Administrative Assistant position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in administrative, billing, or contract management roles. Be specific about your accomplishments and how they relate to the responsibilities outlined in the job description.
Showcase Your Skills: Make sure to highlight your organizational skills, attention to detail, and proficiency with CRM software like Salesforce. Provide examples of how you've successfully managed multiple tasks or projects in the past.
Craft a Strong Cover Letter: Write a personalized cover letter that addresses why you are interested in the role at SS&C Technologies. Mention your understanding of their business and how your skills can contribute to the renewal process and overall team success.
How to prepare for a job interview at SS&C Intralinks
✨Show Your Organizational Skills
As a Renewal Administrative Assistant, being organized is key. Prepare examples of how you've managed multiple tasks or projects simultaneously in the past. This will demonstrate your ability to handle the demands of the role.
✨Familiarize Yourself with CRM Software
Since proficiency in CRM software is essential, make sure you are comfortable discussing your experience with systems like Salesforce. Be ready to explain how you've used CRM tools to track data and manage relationships effectively.
✨Communicate Clearly and Professionally
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and professionally, especially when discussing how you would interact with internal stakeholders and customers during the renewal process.
✨Prepare for Process Improvement Discussions
The role involves identifying opportunities for process improvement. Think about any past experiences where you've successfully streamlined processes or improved efficiency, and be prepared to share these insights during your interview.
