At a Glance
- Tasks: Lead sales operations, optimise processes, and drive revenue growth with innovative technology.
- Company: Join a global tech leader in content management and collaboration solutions.
- Benefits: Enjoy a hybrid work model, competitive holidays, and professional development opportunities.
- Other info: Be part of a diverse team committed to innovation and career growth.
- Why this job: Make a real impact by transforming sales strategies and enhancing customer experiences.
- Qualifications: Strong analytical skills, experience with Salesforce and Tableau, and excellent communication abilities.
The predicted salary is between 80000 - 100000 £ per year.
Location: London - Hybrid
SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. Its products serve the enterprise collaboration and strategic transaction markets, enabling the exchange, control, and management of information between organizations.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model
- Your Future: Professional Development Reimbursement including access to SS&C University
- Work/Life Balance: Competitive holiday scheme
- Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customised throughout your career
We are seeking a strategic and analytical Sales Operations Director to join our dynamic Revenue Operations team. Sitting at the intersection of sales strategy, technology, and analytics, you will be responsible for building, automating, and optimizing the systems that drive predictable revenue growth.
You will replace manual processes with intelligent automation, deploy AI-driven sales tools where required, and provide actionable, predictive insights to sales leadership. The ideal candidate is a "player-coach" who can define high-level revenue strategy, dive into complex datasets while designing long-term GTM (Go-To-Market) strategies while ensuring that the processes are optimized for efficiency.
This position will manage a team and will support the Europe, Middle East & Africa (EMEA) Sales team as part of the broader Revenue Operations team. The role will lead and execute sales reporting, data analytics and insights, territory management, master data management and other revenue operations activities in support of field, channel, key account and/or management for sales teams in EMEA. The candidate will need to work with geo sales management and reps to ensure timely and appropriate information sharing, reporting and management of daily processes to enhance sales results and customer experience in addition to improving operational efficiency.
In order to be successful, the candidate needs to possess a strong analytical background, with proficiency in data analysis tools and methodologies to conduct in-depth analysis and provide actionable insights that drive strategic decisions. Excellent communication and project management skills are also essential for this role, as is the ability to work effectively within the team and collaborate effectively across various departments across Sales, Marketing, Finance, IT and Services organizations.
About the Team: Manage 1-2 analysts and reports to the VP, Revenue Operations APAC & EMEA and is part of APAC & EMEA and Global Revenue Operations team.
What you will get to do:
- Strategic Planning & Forecasting: Lead annual sales planning, including territory design, quota setting, and capacity planning. Develop accurate revenue forecasts and actionable sales reports for executive leadership.
- Process Optimization: Analyze the entire sales funnel to identify bottlenecks. Revamp sales processes (e.g., lead management, opportunity management) to accelerate sales cycles and increase conversion rates.
- Technology Stack Adoption: Leverage existing sales technology stack, including CRM (Salesforce/Tableau/Forma) administration, integrations, and drive adoption to optimize existing process.
- Data Analytics & Reporting: Create comprehensive dashboards to track key performance indicators (KPIs) such as customer acquisition cost (CAC), pipeline velocity, and win rates. Translate complex data into actionable insights.
- Sales Enablement & Compensation: Collaborate with Enablement and Commission team to design and administer sales incentive compensation programs (SIP) that drive desired behaviours. Partner with enablement teams to onboard and train sales staff.
- Cross-Functional Alignment: Align sales initiatives with marketing, customer success, and product teams to ensure a seamless customer journey and efficient go-to-market execution.
What we are looking for:
- Strong Tableau, Salesforce, Microsoft Excel, Word and PowerPoint skills
- Experience in data analytics and reports building in Tableau and Salesforce systems preferred
- Proven ability to communicate to all levels within the organization
- Detail oriented with the ability to consistently produce a high level of accuracy
- AI/Technical Proficiency: Deep hands-on experience with Salesforce (Admin certification preferred), and proven success in implementing AI-driven sales intelligence or automation tools.
- Data Science Aptitude: Strong proficiency in data analysis tools (SQL, Tableau, Power BI, Advanced Excel) to turn chaotic datasets into actionable business intelligence.
- Strategic Thinking: Demonstrated ability to connect operational tasks to big-picture business goals. Understands and can quickly grasp and communicate the relationship between processes and systems.
- Ability to work independently and successfully execute complex assignments in an ever-changing EMEA environment with minimal guidance and correctly setting expectations with all stakeholders in a project.
- Demonstrate sound judgment and common sense
- Extensive operations experience, preferably a software company
- Bachelor degree in business, finance or operations, MBA Preferred.
Sales Operations Director, EMEA in London employer: SS&C Intralinks
At SS&C Intralinks, we pride ourselves on being an exceptional employer, offering a hybrid work model that promotes flexibility and work-life balance. Our commitment to professional development is evident through our reimbursement programmes and access to SS&C University, ensuring that employees have ample opportunities for growth. With a strong focus on diversity and inclusion, alongside competitive benefits designed to support employee wellbeing, we create a dynamic and supportive environment where every team member can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Director, EMEA in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they fit into the market. This will help you tailor your answers and show that you're genuinely interested in the role and the company.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on articulating your experience and how it aligns with the Sales Operations Director role. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’re the perfect fit!
We think you need these skills to ace Sales Operations Director, EMEA in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales Operations Director role. Highlight your experience with data analytics, sales strategy, and any relevant tech tools like Salesforce or Tableau. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don't forget to mention your strategic thinking and project management skills – we love that!
Showcase Your Analytical Skills:Since this role is all about data and insights, make sure to include specific examples of how you've used data analysis to drive decisions in your previous roles. We want to see your analytical prowess in action!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at SS&C Intralinks
✨Know Your Numbers
As a Sales Operations Director, you'll need to be comfortable with data. Brush up on key metrics like customer acquisition cost and pipeline velocity. Be ready to discuss how you've used data analytics in past roles to drive strategic decisions.
✨Showcase Your Tech Savvy
Familiarity with tools like Salesforce and Tableau is crucial. Prepare examples of how you've leveraged these technologies to optimise sales processes or improve reporting. Highlight any experience with AI-driven sales tools as well!
✨Demonstrate Strategic Thinking
This role requires a big-picture mindset. Be prepared to discuss how you've aligned operational tasks with broader business goals. Think of specific instances where your strategic planning led to measurable outcomes.
✨Communication is Key
You'll be working across various departments, so strong communication skills are essential. Practice articulating complex ideas clearly and concisely. Consider how you can demonstrate your ability to engage with stakeholders at all levels during the interview.
