At a Glance
- Tasks: Lead customer communications across multiple channels and manage exciting projects.
- Company: Join SS&C Intralinks, a leader in customer experience innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and growth opportunities.
- Other info: Collaborate with diverse teams in a dynamic and supportive environment.
- Why this job: Make a real difference in customer experience with your communication skills.
- Qualifications: Strong written communication skills and experience in customer experience roles.
The predicted salary is between 50000 - 65000 € per year.
SS&C Intralinks is seeking a Customer Communications Specialist to join their Customer Experience team in London. This hybrid role requires ownership of customer communications across various channels, including in-app notifications, emails, and surveys.
The ideal candidate will have excellent written communication skills, experience in customer experience roles, and a strong ability to manage multiple projects. The role also includes collaboration with various stakeholders to ensure effective communication strategies.
Global Customer Communications Lead in London employer: SS&C Intralinks
At SS&C Intralinks, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Global Customer Communications Lead in London, you will benefit from a hybrid working model, competitive remuneration, and ample opportunities for professional development, all while contributing to innovative customer experience strategies in a collaborative environment. Join us to be part of a forward-thinking team that values your contributions and supports your growth.
StudySmarter Expert Advice🤫
We think this is how you could land Global Customer Communications Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at SS&C Intralinks. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of your previous customer communications work. This will help us see how you can bring value to the role and make a lasting impression.
✨Tip Number 3
Be proactive! If you find a job listing on our website, don’t just apply—follow up with a quick email expressing your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Practice makes perfect! Get ready for interviews by rehearsing common questions related to customer experience and communication strategies. The more comfortable you are, the better you'll perform!
We think you need these skills to ace Global Customer Communications Lead in London
Some tips for your application 🫡
Show Off Your Writing Skills:Since the role is all about customer communications, make sure your application showcases your excellent written communication skills. Use clear and concise language, and don’t shy away from demonstrating your ability to engage with customers through your writing.
Tailor Your Application:We want to see how you fit into our team! Tailor your CV and cover letter to highlight your experience in customer experience roles. Mention specific projects where you've successfully managed communications or collaborated with stakeholders.
Be Project Savvy:This role involves juggling multiple projects, so let us know how you’ve handled similar situations in the past. Share examples of how you prioritised tasks and ensured effective communication across different channels.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SS&C Intralinks
✨Know Your Channels
Familiarise yourself with the different communication channels mentioned in the job description. Be ready to discuss how you've effectively used in-app notifications, emails, and surveys in previous roles. This shows you understand the tools at your disposal and can leverage them for customer engagement.
✨Showcase Your Writing Skills
Since excellent written communication is key for this role, prepare a few examples of your writing. Whether it's an email campaign or a customer survey, having tangible examples will demonstrate your ability to craft clear and engaging messages.
✨Project Management Prowess
Highlight your experience managing multiple projects simultaneously. Use specific examples to illustrate how you prioritised tasks and met deadlines. This will reassure the interviewers that you can handle the fast-paced nature of the role.
✨Collaboration is Key
Prepare to discuss how you've collaborated with various stakeholders in the past. Share examples of how you’ve worked with teams to develop effective communication strategies. This will show that you’re not just a lone wolf but someone who thrives in a team environment.
