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- Tasks: Onboard customers, track success metrics, and enhance engagement using the Intralinks platform.
- Company: Leading tech firm in the UK focused on customer success.
- Benefits: Competitive salary, minimal travel, and opportunities for professional growth.
- Why this job: Join a passionate team and make a real difference in customer success.
- Qualifications: Fluent in French and English with 18+ months in customer success.
- Other info: Dynamic role with a focus on communication and presentation skills.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology firm in the United Kingdom is seeking a Senior Customer Success Manager who is passionate about customer success. The role requires business level fluency in English and native level fluency in French.
Responsibilities include:
- Customer onboarding
- Communication
- Tracking success metrics
- Mastering the Intralinks platform to enhance customer engagement
Ideal candidates have over 18 months of experience in a customer success role, along with strong presentation and communication skills. Travel is minimal.
French-Speaking Senior Customer Success Manager in London employer: SS&C Intralinks
Contact Detail:
SS&C Intralinks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French-Speaking Senior Customer Success Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by mastering the Intralinks platform. Show us you’re not just a candidate, but someone who’s ready to hit the ground running and enhance customer engagement from day one.
✨Tip Number 3
Practice your presentation skills! As a Senior Customer Success Manager, you’ll need to communicate effectively. We suggest doing mock presentations with friends or family to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace French-Speaking Senior Customer Success Manager in London
Some tips for your application 🫡
Show Your Passion for Customer Success: When writing your application, let your enthusiasm for customer success shine through. We want to see how you've made a difference in previous roles and how you can bring that passion to our team.
Highlight Your Language Skills: Since this role requires native level fluency in French and business level fluency in English, make sure to showcase your language skills prominently. We love seeing candidates who can communicate effectively in both languages!
Tailor Your Experience to the Role: Take a moment to align your past experiences with the responsibilities listed in the job description. We’re looking for someone who has hands-on experience with customer onboarding and tracking success metrics, so make those stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. Plus, it shows you’re keen on joining us!
How to prepare for a job interview at SS&C Intralinks
✨Brush Up on Your French
Since the role requires native-level fluency in French, make sure to practice your language skills before the interview. Prepare to answer questions in French and be ready to discuss customer success scenarios in both English and French.
✨Know the Intralinks Platform
Familiarise yourself with the Intralinks platform as it’s crucial for enhancing customer engagement. Research its features and think about how you can leverage them to improve customer onboarding and success metrics.
✨Showcase Your Customer Success Experience
Prepare specific examples from your past roles that highlight your experience in customer success. Focus on how you tracked success metrics and improved customer satisfaction, as this will demonstrate your passion and capability for the role.
✨Practice Your Presentation Skills
Strong presentation skills are essential for this position. Consider rehearsing a mock presentation about a customer success strategy or a case study. This will help you feel more confident and articulate during the actual interview.
