At a Glance
- Tasks: Lead customer communications across multiple channels and manage exciting projects.
- Company: Join SS&C Intralinks, a leader in customer experience innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and growth opportunities.
- Other info: Collaborate with diverse teams in a dynamic and supportive environment.
- Why this job: Make a real difference in customer experience with your communication skills.
- Qualifications: Strong written communication skills and experience in customer experience roles.
The predicted salary is between 50000 - 65000 € per year.
SS&C Intralinks is seeking a Customer Communications Specialist to join their Customer Experience team in London. This hybrid role requires ownership of customer communications across various channels, including in-app notifications, emails, and surveys.
The ideal candidate will have excellent written communication skills, experience in customer experience roles, and a strong ability to manage multiple projects. The role also includes collaboration with various stakeholders to ensure effective communication strategies.
Global Customer Communications Lead employer: SS&C Intralinks
At SS&C Intralinks, we pride ourselves on fostering a dynamic and inclusive work environment in the heart of London. As a Global Customer Communications Lead, you will benefit from our commitment to employee growth through continuous learning opportunities and collaborative projects that enhance your skills. Our culture emphasises innovation and teamwork, making it an ideal place for those seeking meaningful and rewarding employment in customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Global Customer Communications Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at SS&C Intralinks. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or examples of your previous customer communications. Whether it’s emails, surveys, or in-app notifications, having tangible proof of your work can really impress.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to the hiring team at SS&C Intralinks through our website. Express your interest and ask about potential opportunities.
✨Tip Number 4
Practice makes perfect! Prepare for interviews by rehearsing common questions related to customer experience and communication strategies. The more comfortable you are, the better you'll shine during the real deal.
We think you need these skills to ace Global Customer Communications Lead
Some tips for your application 🫡
Show Off Your Writing Skills:Since the role is all about customer communications, make sure your application showcases your excellent written communication skills. Use clear and concise language, and don’t shy away from demonstrating your ability to engage with customers through your writing.
Tailor Your Application:We want to see how you fit into our team! Tailor your CV and cover letter to highlight your experience in customer experience roles. Mention specific projects where you've managed communications or collaborated with stakeholders to show us what you can bring to the table.
Be Project Savvy:This role involves juggling multiple projects, so let us know how you’ve successfully managed various tasks in the past. Share examples of how you prioritised your workload and delivered results, as this will show us you’re up for the challenge!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and culture!
How to prepare for a job interview at SS&C Intralinks
✨Know Your Channels
Familiarise yourself with the different communication channels mentioned in the job description. Be ready to discuss how you've effectively used in-app notifications, emails, and surveys in previous roles. This shows you understand the tools at your disposal and can hit the ground running.
✨Showcase Your Writing Skills
Since excellent written communication is key for this role, prepare a few examples of your writing. Whether it's an email campaign or a customer survey, having tangible examples will demonstrate your skills and give you confidence during the interview.
✨Project Management Prowess
Be prepared to talk about how you manage multiple projects simultaneously. Use specific examples to illustrate your organisational skills and how you prioritise tasks. This will reassure them that you can handle the demands of the role without getting overwhelmed.
✨Collaboration is Key
This role involves working with various stakeholders, so be ready to discuss your experience in collaboration. Share stories about how you've successfully worked with teams or departments to achieve a common goal, highlighting your ability to communicate effectively across different groups.
