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- Tasks: Provide impactful welfare support to RAF personnel and their families.
- Company: Join SSAFA, a trusted charity supporting the Armed Forces community.
- Benefits: Gain valuable experience, flexible working, and contribute to meaningful change.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in supporting individuals and excellent communication skills required.
- Other info: Diverse team environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more.
This is a great opportunity to develop your knowledge and skills within the Welfare sector. Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes. Our service is transitioning to become more accessible and inclusive, and digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision. It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes. There will be some travel required and therefore you will need to be able to drive and have access to your own car.
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
If you have any queries or would like to speak to someone about this role, please contact Jayne Whitcher, Social Work Team Lead, jayne.whitcher@ssafa-fhs.org.uk for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. If you need any adjustments to support you with the application process, please contact recruitment@ssafa.org.uk.
Recently unsuccessful candidates need not reapply.
Closing date: Midnight on Wednesday 18 February 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 02 March 2026.
Welfare Officer - RAF Lossiemouth (Up to 12 months Maternity cover) in Stoke-on-Trent employer: SSAFA the Armed Forces charity
Contact Detail:
SSAFA the Armed Forces charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Officer - RAF Lossiemouth (Up to 12 months Maternity cover) in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the welfare sector or even those who work with the RAF. A friendly chat can lead to insider info about the role and maybe even a referral.
✨Tip Number 2
Show off your skills! Prepare a mini-presentation about how you would approach welfare support for RAF personnel. This will not only demonstrate your expertise but also your enthusiasm for the role.
✨Tip Number 3
Be proactive! Attend community events related to the RAF or welfare services. Engaging with the community shows your commitment and helps you make valuable connections.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at SSAFA and making a difference.
We think you need these skills to ace Welfare Officer - RAF Lossiemouth (Up to 12 months Maternity cover) in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Welfare Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; provide examples of how you've used them in real-life situations. Whether it's supporting families or managing workloads, we want to see how you can bring value to our team.
Be Authentic: Let your personality shine through! We’re looking for someone who can connect with our service users, so don’t be afraid to share your passion for welfare support and community engagement in your application.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at SSAFA the Armed Forces charity
✨Know Your Stuff
Make sure you understand the role of a Welfare Officer and the specific challenges faced by RAF personnel. Familiarise yourself with common issues like mental health, domestic abuse, and financial concerns. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in supporting service users.
✨Showcase Your Communication Skills
Since you'll be delivering presentations and engaging with various stakeholders, practice articulating your thoughts clearly and confidently. Consider doing mock interviews or presentations with friends to refine your delivery. Remember, effective communication is key in this role!
✨Highlight Your Flexibility
The job requires a creative approach to problem-solving, so be ready to share examples from your past experiences where you've adapted to changing situations. Think about times when you've had to manage your workload independently and how you navigated those challenges.
✨Embrace Digital Tools
As the role involves using digital technology to enhance service delivery, be prepared to discuss your experience with Microsoft Office 365 and any other relevant digital tools. Highlight how you've used technology to improve processes or user experiences in previous roles.
