At a Glance
- Tasks: Support SSAFA beneficiaries and manage volunteer mentors across the North Region.
- Company: Join a dedicated team at SSAFA, making a real difference in the community.
- Benefits: Flexible home-based role with travel opportunities and a chance to impact lives.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Be a key player in mentoring and supporting those who have served our country.
- Qualifications: Experience in managing teams and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
We are looking for an enthusiastic Mentor Manager to support both SSAFA beneficiaries and our network of volunteer mentors.
This home‑based role requires extensive travel throughout the North Region of England, with an expectation to attend Catterick on a weekly basis.
Responsibilities
- Act as the operational point of contact for your area of responsibility.
- Manage and record the work of volunteer mentors.
- Conduct specialist needs assessments for potential beneficiaries.
- Monitor, support, and review mentoring relationships through regular engagement with volunteers.
- Brief, present to, and coordinate the involvement of key stakeholders across your area of responsibility.
Qualifications
- Experience managing a large geographic area.
- Excellent communication and IT skills, including strong proficiency in MS Office 365 and database systems.
- Experience in volunteer management, willingness to learn, and a genuine passion for making a difference.
- Understanding of the Armed Forces and ex‑Forces community would be beneficial.
- Diversity & Inclusion
SSAFA is an equal opportunity workplace and encourages applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and other diverse groups.
EEO Statement
SSAFA uses the Disclosure & Barring Service to safeguard those we serve.
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Contact Details:
SSAFA the Armed Forces charity Recruitment Team
