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- Tasks: Provide impactful welfare support to RAF personnel and their families.
- Company: Join SSAFA, a trusted charity supporting the Armed Forces community.
- Benefits: Full-time role with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience supporting individuals and excellent communication skills required.
- Other info: Dynamic team environment with a commitment to inclusivity and diversity.
The predicted salary is between 30000 - 42000 £ per year.
Get AI-powered advice on this job and more exclusive features.
About The Role
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost‑of‑living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more – no day will be the same. This is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non‑statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive; digital technology plays a key role in this, so you will use digital technologies to complement and enhance processes and the service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health and education providers, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About The Team
2024 marked 34 years since SSAFA began delivering an independent, non‑statutory and confidential service for the Royal Air Force community across the UK. This is an exciting time to join as we continue delivering this support.
We are transforming our ways of working to be innovative and to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
Our team is hard‑working and diverse. Although each member has a distinct area of responsibility, we support one another to deliver the best possible service to the military community.
Find out more about the Personal Support & Social Work Service on our website.
About You
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will approach problem solving creatively and flexibly, have excellent communication skills, and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard and have experience planning and managing your own workload with minimal supervision.
Experience carrying out assessments, preparing plans, and monitoring and reviewing outcomes is an advantage.
Some travel will be required; you must be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity, is a trusted source of support for the Armed Forces community in times of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel and their families.
SSAFA understands that behind every uniform is a person, and we are here for that person and their family whenever they need us.
SSAFA is proud to be an equal‑opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds and skills. We encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and other groups that can bring diverse perspectives to our work.
SSAFA is committed to using the Disclosure & Barring Service to ensure we safeguard those we serve.
Further Information About the Role
Download a copy of the job description here.
Review the benefits that SSAFA offers.
If you have any queries or would like to speak about this role, please contact Sara Warren, Social Work Team Lead, sara.warren@ssafa-fhs.org.uk.
How to Apply
Click on \’Start your application\’ now.
If you need any adjustments to support you with the application process, please contact recruitment@ssafa.org.uk.
Closing date: Midnight on Sunday 19 October 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews
First stage: Virtual Interview on Friday 24 October 2025.
Second stage: Face‑to‑face interview on Monday 03 November 2025.
Seniority level
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Welfare Officer - RAF Waddington employer: SSAFA CMS Limited, company
Contact Detail:
SSAFA CMS Limited, company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Officer - RAF Waddington
✨Tip Number 1
Network like a pro! Reach out to current or former Welfare Officers and ask them about their experiences. This can give you insider knowledge and might even lead to a referral.
✨Tip Number 2
Prepare for your interviews by practising common questions related to welfare support. Think about scenarios you might face in the role and how you'd handle them. Confidence is key!
✨Tip Number 3
Show off your digital skills! Since the role involves using technology, be ready to discuss how you've used digital tools in past roles to enhance service delivery or communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our team there.
We think you need these skills to ace Welfare Officer - RAF Waddington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Welfare Officer. We want to see how you can bring your unique skills to support RAF personnel and their families.
Showcase Your Communication Skills: Since excellent communication is key in this role, don’t shy away from demonstrating your ability to convey information clearly. Use examples from your past experiences where you’ve successfully communicated with diverse groups.
Highlight Relevant Experience: Be sure to mention any relevant experience you have in supporting adults, families, or children. We’re looking for those creative problem solvers who can adapt to various situations, so share your stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. If you have any questions or need adjustments during the application, just reach out to us at recruitment@ssafa.org.uk. We’re here to help!
How to prepare for a job interview at SSAFA CMS Limited, company
✨Know Your Stuff
Before the interview, make sure you understand the role of a Welfare Officer and the specific challenges faced by RAF personnel. Familiarise yourself with common issues like mental health, domestic abuse, and financial concerns. This knowledge will help you demonstrate your understanding and commitment to supporting service users.
✨Showcase Your Communication Skills
As a Welfare Officer, you'll need to communicate effectively with a diverse range of people. Practice articulating your thoughts clearly and confidently. Consider preparing a few examples of how you've successfully communicated in past roles, especially in challenging situations.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about how you would approach various welfare issues and be prepared to discuss your thought process and the interventions you would suggest.
✨Highlight Your Digital Savvy
Since the role involves using digital technology to enhance service delivery, be ready to discuss your experience with Microsoft Office 365 and any other relevant digital tools. Share examples of how you've used technology to improve processes or engage with clients in previous roles.