At a Glance
- Tasks: Lead and enhance quality standards across construction projects, ensuring compliance and excellence.
- Company: A growing construction and property services group focused on quality and customer satisfaction.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity for career progression and exposure to diverse projects.
- Why this job: Join a dynamic team and make a real impact on quality in construction.
- Qualifications: Experience in quality management within construction and strong knowledge of ISO 9001.
The predicted salary is between 40500 - 49500 £ per year.
About the Company
Our client is a growing construction and property services group specialising in construction, cladding remediation, retrofit and decarbonisation, fire safety, property improvements and land development projects across the UK. The business delivers high-quality solutions for public and private sector clients, with a strong focus on quality, compliance, safety and customer satisfaction.
About the role
The Group Quality Manager will be responsible for overseeing and continuously improving the company's Quality Management System (QMS), ensuring compliance with ISO 9001 and promoting a culture of quality excellence across the business. Working closely with operational teams, senior management and project stakeholders, you will drive continuous improvement initiatives, support project delivery teams and ensure quality processes are effectively implemented throughout the project lifecycle.
Key Responsibilities
- Lead and maintain the Group Quality Management System in line with ISO 9001 requirements.
- Develop, implement and review quality policies, procedures and standards across all business units.
- Conduct internal audits and support external certification and surveillance audits.
- Monitor quality performance, trends and KPIs across projects and business operations.
- Investigate quality issues, non-conformances and customer complaints, ensuring corrective and preventive actions are implemented.
- Work closely with project teams to ensure quality requirements are incorporated into project planning and delivery.
- Support operational teams with quality inspections, quality control processes and compliance requirements.
- Promote a culture of continuous improvement and right-first-time delivery.
- Deliver quality-related training, coaching and guidance to employees and management teams.
- Produce quality reports and performance data for senior leadership.
- Ensure compliance with client requirements, industry standards and company procedures.
- Collaborate with SHEQ and operational teams to support integrated management systems and business objectives.
Candidate Requirements
Essential
- Proven experience in a Quality Manager, Group Quality Manager or Senior Quality role within construction, property services, refurbishment or related sectors.
- Strong working knowledge of ISO 9001 Quality Management Systems.
- Experience managing internal and external audits.
- Experience developing and implementing quality procedures and improvement initiatives.
- Strong understanding of quality assurance and quality control principles.
- Excellent communication and stakeholder management skills.
- Ability to influence and engage teams at all levels of the business.
- Strong analytical and problem-solving abilities.
- Full UK Driving Licence.
Desirable
- Lead Auditor qualification (ISO 9001).
- Experience within planned works, cladding remediation, retrofit, fire safety or construction projects.
- Membership of a relevant professional body.
- Experience working within multi-disciplinary construction or property services organisations.
- Knowledge of ISO 14001 and ISO 45001 management systems.
What's on Offer
- Competitive salary and benefits package.
- Opportunity to join a growing and successful construction and property services business.
- Exposure to a diverse portfolio of projects across multiple sectors.
- Career development and progression opportunities.
- Supportive and collaborative working environment.
- Opportunity to play a key role in driving quality excellence across the Group.
This is an excellent opportunity for an experienced Quality professional to join a well-established business and lead the continued development of quality standards, compliance and continuous improvement across a growing organisation.
Group Quality Manager in London employer: SSA Group
SSA Group is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for a Lead Project Architect to thrive. With a focus on professional development, employees are encouraged to grow their skills through diverse project experiences across various sectors in the vibrant city of Belfast. The company offers competitive benefits and a supportive environment that values creativity and teamwork, ensuring that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Group Quality Manager in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like SSA Group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Group Quality Manager at SSA Group.
We think you need these skills to ace Group Quality Manager in London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at SSA Group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
