At a Glance
- Tasks: Lead technical discovery and design innovative solutions for law enforcement and telecom sectors.
- Company: Join SS8, a leader in Lawful and Location Intelligence, making societies safer.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a commitment to diversity and inclusion.
- Why this job: Make a real impact by providing critical insights that save lives.
- Qualifications: 7+ years in solution engineering with strong telecom knowledge and sales skills.
The predicted salary is between 70000 - 90000 £ per year.
As a leader in Lawful and Location Intelligence, SS8 helps make societies safer. Our commitment is to extract, analyze, and visualize the critical intelligence that gives law enforcement, intelligence agencies, and emergency services the real‑time insights that help save lives. Our high performance, flexible, and future‑proof solutions also enable mobile network operators to achieve regulatory compliance with minimum disruption, time, and cost. SS8 is trusted by the largest government agencies, communications providers, and systems integrators globally.
We’re looking for a senior, customer‑facing Sr. Solutions Engineer to support sales of SS8’s portfolio across Law Enforcement (LEA), Intelligence Community (IC), and Communications Service Providers (CSPs) across the APAC region. This role sits at the intersection of deep technical expertise and strategic sales—translating complex mission needs into deployable, scalable solutions. As a highly skilled SS8 Senior Solutions Engineer, you will leverage your expertise to deliver pre‑sales engineering support as a subject‑matter expert. This role involves extensive engagement with customers and partners, ensuring the highest technical and professional standards while upholding SS8’s customer‑first approach. You will serve as the primary technical representative to customers, articulating SS8’s solution capabilities and playing a key role in influencing customer decisions and successful solution adoption. You’ll partner closely with sales, product, and delivery teams to drive technical wins, shape customer architectures, and ensure SS8 solutions align with operational and compliance requirements.
Key Responsibilities
- Pre‑Sales & Solution Engineering: Lead technical discovery sessions to understand customer mission requirements across lawful intercept, location intelligence, and data analytics. Represent SS8 and its partner ecosystem in designing and delivering end‑to‑end solutions tailored to customer and prospect requirements spanning telecom networks, data collection, mediation, analytics, and visualization platforms. Own the technical sales cycle: architecture, solution positioning, demos, POCs, and RFP/RFI responses with innovative and differentiated approaches. Translate vague “we need intel” asks into concrete system designs (and push back when needed).
- Customer Engagement: Act as a trusted technical advisor to LEA, IC, and telecom stakeholders. Present complex solutions clearly to both engineers and non‑technical decision‑makers. Support customer workshops, technical deep dives, and executive briefings. Bridge the gap between operational users and IT/network teams.
- Architecture & Integration: Develop high‑level and detailed architectures integrating SS8 solutions into existing customer environments. Ensure alignment with telecom standards, lawful intercept frameworks, and regulatory requirements. Collaborate with delivery teams to ensure smooth transition from design to implementation.
- Sales Support: Partner with account teams to develop winning strategies for new and existing opportunities. Own creation of proposals, quotes, SOWs, and technical documentation. Support competitive positioning and articulate differentiators.
- Product & Feedback Loop: Provide structured feedback to product management on emerging trends, customer challenges, requirements analysis and field‑driven insights based on field experience. Influence product direction with real‑world use cases and customer pain points.
Relevant Experience And Skills
- Technical Expertise: 7+ years in solution and systems engineering, sales engineering, network engineering, or solution architecture. Demonstrated ability to design and size high‑capacity, high‑performance, mission‑critical systems. Strong understanding of telecom network architectures and signaling protocols: 3G, 4G LTE/EPC, and 5G Core IMS, VoLTE, VoIP IP networking (routing, switching, protocols). Experience with lawful intercept frameworks and systems. Solid understanding of data flows, packet capture, and network‑based data collection.
- Domain Knowledge: Experience supporting or working with: Law Enforcement Agencies (LEA), Intelligence Community (IC), Telecommunications Service Providers (CSPs). Exposure to OSINT, location intelligence, or analytics platforms is a strong plus. Hands‑on experience with virtualization and/or cloud‑native environments. Solid knowledge of databases and storage systems. Understanding of compliance, regulatory, and legal considerations in telecom and surveillance environments.
- Sales Engineering Skills: Proven ability to run technical sales cycles and close complex deals. Experience responding to RFPs/RFIs and building technical proposals. Strong presentation and demo skills. Excellent verbal and written communication skills, with significant experience engaging directly with customers. Highly professional, detail‑oriented, and analytical, with the ability to operate independently and take initiative. Capable of contributing as a key member of the technical leadership team.
- Soft Skills: Ability to simplify complex systems without dumbing them down. Comfortable pushing back on unrealistic customer expectations. Strong communication across technical, operational, and executive audiences. Self‑driven, adaptable, and able to operate in ambiguous environments.
- Nice‑to‑Have (but valuable): Experience with big data platforms (Hadoop, Spark, Elasticsearch). Knowledge of AI/ML applications in intelligence or telecom analytics. Cloud experience (AWS, Azure, or private cloud deployments).
Travel: 50% typical, 75% peak
SS8 does not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, and provides reasonable adjustments throughout the recruitment process. SS8 is committed to fair, merit‑based employment practices. Employment decisions are based on qualifications, skills, experience, performance, and business needs. SS8 does not accept unsolicited resumes from staffing agencies, search firms, or third parties. Any resumes submitted without a signed agreement in place will be considered the property of Company, and no fees will be paid if a candidate is hired as a result.
Sr. Solutions Engineer employer: SS8 Networks
At SS8, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages professional development. Located in the dynamic APAC region, our team enjoys the unique advantage of working at the forefront of technology that enhances public safety while being part of a mission-driven organisation that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Solutions Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what SS8 Networks values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges SS8 Networks might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at SS8 Networks!
✨Direct Apply to SS8 Networks
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We think you need these skills to ace Sr. Solutions Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at SS8 Networks.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at SS8 Networks. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at SS8 Networks
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
