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- Tasks: Lead a dynamic workshop team, ensuring efficiency and high-quality service delivery.
- Company: Join a friendly automotive company with a focus on teamwork and excellence.
- Benefits: Competitive salary, company fuel card, bonuses, and employee discounts.
- Why this job: Make a real impact by leading a dedicated team in a fast-paced environment.
- Qualifications: Experience in automotive roles and strong leadership skills required.
- Other info: Great opportunity for career growth in a supportive workplace.
The predicted salary is between 28000 - 36000 £ per year.
We are seeking an organized, experienced, and highly motivated Workshop Controller to lead and manage the day-to-day operations of our busy workshop. Working within a small, dedicated team of technicians, you will be the central point of control, ensuring maximum efficiency, high-quality workmanship, and excellent customer service delivery. This role requires a hands-on approach, strong technical understanding, and exceptional leadership and communication skills.
Key Responsibilities
- Workshop Operations & Efficiency
- Scheduling and Work Allocation: Plan, organize, and prioritize the daily workflow and work schedules for all workshop technicians, ensuring optimal utilization of time and resources.
- Job Management: Monitor the progress of all jobs (service, repair, maintenance) to ensure they are completed on time and to the required standard, escalating issues as necessary.
- Quality Control: Implement and oversee quality control checks on completed work before vehicle handover, minimizing rework and ensuring customer satisfaction.
- Resource Management: Manage the ordering, receipt, and allocation of parts and materials, ensuring stock levels are maintained efficiently.
- Supervision: Provide day-to-day leadership, guidance, and technical support to the workshop team.
- Performance: Monitor technician productivity and efficiency, implementing measures to improve output without compromising quality.
- Training & Development: Identify training needs for team members and support continuous professional development.
- Communication: Act as the primary technical liaison between the service reception/front office staff and the workshop team.
- Technical Support: Assist technicians with complex diagnoses and challenging technical issues as needed.
- Health & Safety: Ensure the workshop operates in strict accordance with all company and legal Health & Safety procedures, maintaining a clean and organized work environment.
- Compliance: Oversee the correct use of diagnostic equipment, ensuring all paperwork, job cards, and documentation are completed accurately and promptly.
Essential Skills & Qualifications
- Proven experience in a technical automotive role (e.g., Technician, Master Technician).
- Previous experience in a supervisory, team leader, or Workshop Controller position is highly desirable.
- Strong technical background and deep understanding of vehicle systems, repair procedures, and diagnostics.
- Exceptional organizational skills, with the ability to manage multiple tasks and prioritize effectively under pressure.
- Excellent communication skills, both written and verbal, for interacting with staff and management.
- Proficiency with workshop management software systems (e.g., dealer management systems/DMS).
- Valid driver's license.
What We Offer
- Competitive salary based on experience.
- Opportunity to lead a dedicated, small team in a friendly working environment.
- Company fuel card.
- Free MOT.
- Bonus.
Job Type: Full-time
Pay: £35,000.00-£45,000.00 per year
Benefits:
- Company pension.
- Employee discount.
Work Location: In person
Workshop Controller employer: SS Garages Ltd
Contact Detail:
SS Garages Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, visit workshops or companies you're interested in and chat with the team. Show them your passion for the role and ask about any upcoming opportunities. A face-to-face interaction can make a lasting impression!
✨Tip Number 3
Be ready to showcase your skills! Prepare for interviews by brushing up on your technical knowledge and leadership experience. Think of examples where you've improved efficiency or led a team successfully – these stories will help you stand out.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous roles in the automotive industry, especially any supervisory or leadership positions. We want to see how your experience aligns with the Workshop Controller role, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific job. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SS Garages Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle systems and repair procedures. Be ready to discuss specific examples from your past experience that showcase your expertise and problem-solving skills.
✨Showcase Your Leadership Skills
Prepare to talk about your previous supervisory roles and how you've successfully led a team. Think of examples where you improved efficiency or resolved conflicts, as this will demonstrate your capability to manage the workshop effectively.
✨Be Organised and Proactive
Since the role involves scheduling and work allocation, come prepared with ideas on how you would optimise workflow in the workshop. Discuss any tools or methods you’ve used in the past to keep things running smoothly.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since communication is key in this role, be ready to explain how you would liaise between the workshop team and front office staff, ensuring everyone is on the same page.