Jobtailor is seeking a Through-Life Support Lead to manage global service desk operations and sustainment for key SRT equipment. The role focuses on asset management, SLAs, and cross-country coordination with in-country teams and third parties.
You will oversee Zuper task management and Zendesk ticketing, drive improvements, report performance metrics, and provide strategic updates to senior management during weekly reviews.
#J-18808-Ljbffr
Through-Life Systems Manager: Global Asset & SLA Lead employer: SRT Marine Systems plc
SRT Marine Systems plc is an exceptional employer, offering a dynamic and innovative work environment in the heart of Bristol. As a multi-national leader in marine surveillance technology, we provide our employees with excellent career development opportunities, a competitive salary, and private healthcare, all while fostering a culture of inclusivity and collaboration. Join us to make a meaningful impact in the marine industry and be part of a team that values high-quality results and continuous improvement.
