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- Tasks: Lead and develop a dynamic internal sales team in the civil engineering sector.
- Company: Join a leading manufacturer of civil engineering and infrastructure products.
- Benefits: Highly competitive salary, performance-based bonus, and great benefits.
- Why this job: Make an impact by streamlining operations and enhancing customer relationships.
- Qualifications: Experience in managing sales teams and strong B2B sales background required.
- Other info: Opportunity for career growth in a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
As a leading Specialist Construction Products Recruiter, SRS Recruitment Solutions are instructed on a Sole Agency basis by a leading Manufacturer of Civil Engineering and Infrastructure Products who due to continued success in the UK are seeking to recruit a SALES OFFICE MANAGER for their operation in NUNEATON. This pivotal role involves leading and developing the internal sales operations, ensuring outstanding customer service, efficient processes, and seamless collaboration with the external sales team. This position is ideal for a motivated and organised leader with a strong background in internal sales or customer service management, who thrives on coaching teams, streamlining operations, and building strong relationships with customers and suppliers.
Main Responsibilities of the Sales Office Manager
- Lead, manage, and develop the internal sales team, fostering a collaborative and high-performance culture.
- Set objectives, monitor performance, and provide regular coaching, feedback, and training.
- Oversee daily customer enquiries, quotations, and order processing to ensure accuracy, efficiency, and professionalism.
- Work closely with the external sales team to deliver seamless customer support and develop key accounts.
- Support complex orders, liaising with suppliers to resolve challenges and meet customer requirements.
- Contribute to sales strategy in collaboration with Directors, monitoring KPIs, pipeline activity, and overall performance.
- Build and maintain strong relationships with Builders Merchants and Specialist Distributors to support sales initiatives and overcome supply chain challenges.
- Report on sales performance, budgets, and KPIs to senior management.
- Stay informed on industry trends, competitor activity, and customer requirements to help shape business development.
Requirements of the Sales Office Manager
- Proven experience in managing and developing an internal sales or customer service team.
- Strong B2B sales or account management background.
- Excellent organisational skills to oversee busy office operations.
- Skilled communicator and motivator with a collaborative leadership style.
- Proficiency with CRM systems, reporting tools, and Microsoft Office.
- Willingness to be based on site at least 3 days per week in Nuneaton.
- Full clean UK driving licence.
- Experience in Construction Products or other technical product sales is advantageous.
Desirable Experience
- Familiarity with Construction Products, Builders Merchants, Specialist Construction Products Distributors, or similar sectors.
- Experience working to ISO quality standards.
- Ability to identify and streamline sales processes to improve efficiency.
Location/Area NUNEATON
Salary HIGHLY COMPETITIVE BASE SALARY
Package PERFORMANCE BASED BONUS BENEFITS
Sales Office Manager in Nuneaton employer: SRS Recruitment Solutions
Contact Detail:
SRS Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Manager in Nuneaton
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This way, when you walk into that interview, you can show them you're not just another candidate – you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Office Manager in Nuneaton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Office Manager role. Highlight your experience in managing internal sales teams and any relevant achievements that showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your background in B2B sales and customer service management, and how you can help us streamline operations and build strong relationships.
Showcase Your Organisational Skills: Since this role involves overseeing busy office operations, make sure to highlight your organisational skills. Share examples of how you've successfully managed multiple tasks or projects in the past. We love a well-organised candidate!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can't wait to hear from you!
How to prepare for a job interview at SRS Recruitment Solutions
✨Know Your Stuff
Make sure you brush up on the company’s products and services, especially in civil engineering and infrastructure. Understanding their offerings will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a sales team or improved customer service processes in the past. Highlight your coaching style and how you foster collaboration, as this is key for the Sales Office Manager position.
✨Be Ready to Discuss KPIs
Since monitoring performance is part of the job, be prepared to talk about how you've tracked and reported on sales metrics in previous roles. Bring specific examples of how you’ve used data to drive improvements.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their team dynamics and how they collaborate with external sales teams. This shows you’re not just looking for a job, but are keen on being part of their culture.
