Branch Manager in Leighton Buzzard

The Company

Our client is a well-established specialist roofing merchant supplying high-quality pitched and flat roofing materials to trade professionals across the South East. Established over three decades ago, the business has built an outstanding reputation for technical expertise, exceptional customer service and extensive product knowledge, offering a comprehensive range of roofing solutions from many of the industry's leading manufacturers.

The Role

This is an exciting opportunity for an experienced Branch Manager to join a successful and well-established specialist roofing merchant at a pivotal stage in its journey. With ambitious growth plans and significant investment across the business, the company is embarking on an exciting expansion strategy with the objective of doubling in size over the coming years. This is a hands-on leadership role with full responsibility for the day-to-day management and performance of the branch, overseeing logistics, transport, stock control, sales, customer service and operational excellence. Managing a small team, you will play a key role in driving branch profitability, developing your people, strengthening customer relationships and supporting the company's continued growth.

Key responsibilities include:

• Day to day management of all branch logistic operations to include supplier deliveries, customer deliveries and collections.
• Responsible for the operation of the transport department to include deliveries, vehicle management, insurance and driver training.
• Responsible for branch stock levels, stock loss (damage and theft) and manage branch buyer and or stock controller.
• Personnel management, recruitment, motivation, training and development, including appraisals. (4 direct reports)
• Ensure the business development and growth targets are met by managing the internal branch sales team and sales development.
• Manage banking, daily cash reconciliation, invoicing and branch debtor control.
• Develop and maintain business relationships with customers, and ensuring the company high standards of service are provided by all members of staff.
• Meet performance targets (KPI’s set by the company – sales, overheads, profit, gross margins and stock).
• Responsible for participating in branch sales initiatives including marketing, customer acquisition and product selection.
• Responsible for all branch health and safety procedures to include security for colleagues and customers.
• Ensure routine stock checks are maintained and stock is adjusted to keep high levels of accuracy.
• Maintain attendance records and liaise with accounts department regarding monthly salaries.
• Manage and maintain the site, including arranging repairs and regular upkeep to the building and surrounding area.
• Carry out other duties which fall within reasonable expectations of the role.

Skills and Knowledge Required:

• Proven branch management experience in this or a similar role.
• Excellent communication skills, both externally and internally, to enable the successful completion of individual deliveries to fulfil expectations.
• Sufficient knowledge of modern management techniques and best practices.
• Ability to meet sales targets and production goals.
• Familiarity with industry’s rules and regulations.
• Excellent organizational skills.
• Results driven and customer focused.
• Leadership and human resources management skills.
• Excellent verbal and written communication skills.
• Ability to deal with stressful situations effectively.
• A team player at all times.
• Strong product knowledge within the merchant industry.
• Understanding of health and safety.

Location/Area: Buckinghamshire

Package: Negotiable basic salary, bonus, Private healthcare, 25 days holiday + Bank Holidays.