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- Tasks: Assist customers directly and coordinate with sales and warehouse teams.
- Company: Join SRS Distribution, a leader in building products and materials.
- Benefits: Enjoy a fun work culture with opportunities for growth and development.
- Why this job: Gain valuable experience in sales and customer service while making an impact.
- Qualifications: Customer service experience preferred; must be reliable and a team player.
- Other info: Bilingual candidates are a plus; veteran-friendly employer.
The predicted salary is between 28800 - 48000 £ per year.
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Here is an opportunity to learn our products and have a career in sales or management in our industry.
Qualifications:
- Experience assisting customers with purchasing needs, either walk-ins or over the phone.
- Experience and/or interest in developing new sales opportunities through calls to potential new customers.
- Intermediate computer skills to enter sales orders and cash transactions into company software.
- Be reliable, safe and a team player.
- Embrace the mindset of the "Make Money and Have Fun!" culture.
- Have a valid driver's license, satisfactory driving record, and reliable transportation to and from work.
- Authorized to work for any employer in the US without sponsorship for any length of time.
- Able to pass criminal and driving background check and a pre-employment drug test.
- Bilingual (English and Spanish) is preferred, but not required.
Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution.
Job Location: Kohl Building Products - Bloomsburg, 6525 Low Street, Bloomsburg, PA 17815
Equal Opportunity Employer. Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
Contact Detail:
SRS Distribution Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarise yourself with our products and services before the interview. Understanding what we offer will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter in this position. This will prepare you to handle customer inquiries effectively and show us that you're ready for the job.
✨Tip Number 3
Highlight any previous experience you have in sales or customer service during your conversations with us. Sharing specific examples of how you've successfully assisted customers can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for our company culture, especially the 'Make Money and Have Fun!' mindset. We value team players who are excited about contributing to a positive work environment, so let that shine through in your interactions.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Customer Service Representative position. Tailor your application to highlight relevant experience in customer service and sales.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in assisting customers, whether in person or over the phone. Mention specific examples of how you've successfully met customer needs or developed new sales opportunities.
Showcase Your Skills: Make sure to mention your computer skills, especially if you have experience with ERP systems or similar software. Highlight your ability to enter sales orders and manage transactions efficiently.
Express Your Enthusiasm: Convey your excitement about the opportunity to work in a team-oriented environment that embraces a 'Make Money and Have Fun!' culture. This can set you apart as a candidate who aligns with the company's values.
How to prepare for a job interview at SRS Distribution Inc.
✨Know the Products
Familiarise yourself with the products offered by the company. Understanding the features and benefits will help you answer customer queries confidently and demonstrate your interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully assisted customers. Highlight your ability to handle difficult situations and how you ensured customer satisfaction.
✨Embrace the Company Culture
Research the company's culture, especially their 'Make Money and Have Fun!' mindset. Be ready to discuss how you can contribute to this culture and why it resonates with you.
✨Practice Bilingual Communication
If you are bilingual, practice speaking in both languages. Being able to assist customers in Spanish can set you apart, so be prepared to demonstrate your language skills during the interview.
