At a Glance
- Tasks: Provide Level 1 IT support and troubleshoot issues using ServiceNow.
- Company: Join SRMD Ltd., a dynamic tech company based in Chester, UK.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Other info: Great opportunity for career growth in a collaborative team.
- Why this job: Be the go-to person for tech support and help customers solve their IT problems.
- Qualifications: Fluent in English, Spanish, and Italian with strong problem-solving skills.
The predicted salary is between 25000 - 35000 £ per year.
SRMD Ltd. is looking for an IT Service Desk Analyst based in Chester, UK.
The successful candidate will provide Level 1 IT support, troubleshooting issues, and managing service requests using Service Now.
Proficiency in English, Spanish, and Italian is required for effective communication.
Responsibilities include monitoring service queues and ensuring SLA compliance while coordinating with various support teams to ensure customer satisfaction.
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Multilingual IT Service Desk Analyst - EN/ES/IT in Chester employer: SRMD Ltd.
At SRMD Ltd., we pride ourselves on fostering a dynamic and inclusive work culture that values diversity and encourages professional growth. As a Multilingual IT Service Desk Analyst in Chester, you'll benefit from comprehensive training programs, a supportive team environment, and opportunities for career advancement, all while enjoying the vibrant community and rich history of the city.
