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- Tasks: Create and optimise engaging email campaigns while managing customer data.
- Company: Fast-growing, data-driven organisation with a dynamic marketing team.
- Benefits: Opportunities for growth, collaborative environment, and hands-on experience in CRM.
- Why this job: Join a high-achieving team and make an impact on customer engagement.
- Qualifications: Detail-oriented with a passion for data and marketing communications.
- Other info: Great chance to develop skills in a fast-paced commercial setting.
The predicted salary is between 30000 - 40000 £ per year.
SRM Recruitment are working with a fast‑growing, data‑led organisation seeking a proactive and detail‑driven CRM Executive to support their expanding Marketing function. This role is ideal for someone who thrives in a fast‑paced commercial environment, enjoys working with customer data, and is passionate about delivering high‑performing email and CRM communications. You’ll play a key role in developing, delivering, and optimising customer marketing activity, ensuring communications are engaging, accurate, and data‑driven. This is a great opportunity for someone looking to grow and progress within a high‑achieving CRM team.
Key Responsibilities
- Email & Campaign Delivery
- Build and deploy engaging email campaigns using the CDP
- Manage audience selection, testing, tracking/tagging, and deployment
- Ensure all emails align with brand standards and the marketing calendar
- Oversee the approval process, ensuring all content, links, and codes are fully tested
- Support tactical and local campaigns, providing optimisation recommendations
- CRM & Customer Journey Support
- Contribute to data‑driven customer acquisition and retention strategies
- Support the development and optimisation of automated customer journeys
- Use personalisation, automation, and AI tools to improve engagement and performance
- Identify opportunities to launch or enhance automated CRM programmes
- Data & Platform Management
- Support daily use of the Customer Data Platform
- Maintain data quality and assist with customer segmentation
- Help enhance data feeds and support database growth initiatives
- Reporting & Insights
- Assist with weekly and monthly CRM performance reporting
- Provide insights and recommendations to improve email and CRM results
- Support KPI reporting for internal stakeholders
- Cross‑Team & Agency Collaboration
- Work closely with Marketing, IT, Customer Service, and external agencies
- Ensure all CRM activity aligns with brand guidelines and wider marketing plans
CRM Executive in Hemel Hempstead employer: SRM Recruitment
Contact Detail:
SRM Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM projects and campaigns. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to CRM. Think about how you can demonstrate your experience with data-driven strategies and customer engagement during the chat.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace CRM Executive in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the CRM Executive role. Highlight your experience with email campaigns, customer data management, and any relevant tools you've used. We want to see how you can contribute to our fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your background makes you a perfect fit for our team. Don’t forget to mention specific examples of your work with customer engagement and data-driven strategies.
Showcase Your Data Skills: Since this role is all about data, make sure to highlight your experience with data analysis and CRM platforms. We love candidates who can demonstrate their ability to use data to drive decisions and improve marketing performance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at SRM Recruitment
✨Know Your CRM Tools
Familiarise yourself with the Customer Data Platform (CDP) and any other CRM tools mentioned in the job description. Be ready to discuss how you've used these tools in past roles, as well as your understanding of data-driven marketing strategies.
✨Showcase Your Campaign Experience
Prepare examples of email campaigns you've built and deployed. Highlight your role in audience selection, testing, and optimisation. This will demonstrate your hands-on experience and ability to deliver high-performing communications.
✨Emphasise Collaboration Skills
Since this role involves working closely with various teams, be prepared to discuss how you've successfully collaborated with others in previous positions. Share specific examples that showcase your ability to align CRM activities with broader marketing goals.
✨Be Data-Driven
Demonstrate your analytical skills by discussing how you've used data to inform your decisions in past roles. Prepare to talk about how you’ve contributed to performance reporting and insights that improved campaign results.