At a Glance
- Tasks: Lead and inspire teams across multiple education sites in the South West.
- Company: Dynamic catering brand focused on great food and exceptional service.
- Benefits: Competitive salary, car allowance, generous leave, and a company pension.
- Other info: Flexible travel across the region with opportunities for professional growth.
- Why this job: Make a real impact in the catering industry while supporting schools and communities.
- Qualifications: Experience in multi-site management and strong leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
Our client is a leading supplier of catering services to a number of schools and education trusts across the South West.
As the business continues to expand, we’re looking for an experienced Operations Director to join our team and oversee a portfolio of education sites across the South West.
This is a field‑based role, supporting and inspiring teams across multiple locations, so flexibility to travel is essential (car provided.) The region is South Wales, Cornwall, Devon, Somerset, Dorset, Hampshire and Wiltshire.
As an Operations Director, you will
- Lead, motivate, and develop Area Managers, Chef Managers and on‑site teams
- Build strong, professional relationships with clients, suppliers, and stakeholders
- Champion great food and exceptional service standards
- Deliver high‑quality operational performance across multiple sites
- Provide confident financial oversight, including commercial and fixed‑price management
- Support recruitment, HR processes, and people development
- Lead a region of 5 area managers and 70+ sites 350 employees
- Increase School meal uptake, control costs & deliver business unit KPI’s
- Maintain & Grow our customer base through extensions and supporting Tenders/Business development.
- Lead on projects & contract mobilisations
- Represent the business with professionalism We’re looking for someone with:
- Experience as a multi-site Operations Manager or Area Manager in either a services or hospitality or retail
- A track record of managing a large multisite business
- Strong leadership skills with a “lead by example” approach
- Confidence communicating at all levels
- Excellent organisational skills, resilience, and the ability to prioritise effectively
- Competence with Microsoft Office, including producing reports, spreadsheets, and presentations
- A genuine passion for great food, great people, and great service
- Qualification in Food Safety & Management experience advantageous
- Prepared to Travel across the region meeting Clients & supporting the team, and home based when not visiting sites What We Offer
- Competitive salary
- Car or car allowance
- Company pension
- Generous annual leave
- A chance to be part of a dynamic, creative, people‑focused catering brand
Operations Director in Exeter employer: SRM Recruitment
At SRM Recruitment, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture in Hitchin. Our commitment to employee growth is evident through tailored development opportunities and a flexible working environment that promotes work-life balance, making it an ideal place for professionals seeking meaningful and rewarding careers in finance.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director in Exeter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SRM Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SRM Recruitment
Don't be shy about reaching out to SRM Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Director in Exeter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SRM Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SRM Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
