At a Glance
- Tasks: Contact customers to recover overdue balances and maintain cash flow.
- Company: Join a market-leading business with a high-performing team.
- Benefits: Competitive salary, permanent position, and a dynamic work environment.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Make a real impact on customer relationships and business success.
- Qualifications: Experience in credit control and strong communication skills.
The predicted salary is between 30000 - 33000 € per year.
Are you a driven credit professional who thrives under pressure, builds great customer relationships, and knows how to get results? We have an exciting opportunity for an experienced Credit Controller to join a growing, high-performing team at a well-established, market-leading business. This is a fantastic chance to step into a busy, fast-paced environment where your skills will genuinely make a difference to the business's cash flow and customer relationships.
What You'll Be Doing
- Proactively contacting customers in arrears to recover overdue balances — securing full payment, agreed payment dates, or clear reasons for non-payment.
- Monitoring payment promises and following up swiftly to ensure commitments are kept.
- Recording dispute details accurately and escalating unresolved queries through the appropriate channels.
- Preparing and issuing 7-day letters in a timely manner, and escalating non-responsive accounts where needed.
- Resolving unallocated payments by liaising with customers and ensuring clear records are maintained for internal use.
- Removing barriers to payment by responding quickly to requests for invoices, documentation, or additional information.
- Proactively reaching out ahead of payment deadlines to ensure smooth transactions.
Credit Controller employer: SRM RECRUITMENT LIMITED
Join a dynamic and supportive team in Glasgow, where your expertise as a Credit Controller will be valued and rewarded. Our company fosters a collaborative work culture that prioritises employee growth, offering ongoing training and development opportunities to help you excel in your career. With competitive salaries and a commitment to work-life balance, we ensure that our employees thrive both professionally and personally in a vibrant city known for its rich culture and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common credit controller scenarios. Think about how you’d handle overdue payments or customer disputes. We want you to shine and show off your problem-solving skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and customer relationship management. We want to see how you've tackled challenges and achieved results in previous roles, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've successfully managed overdue balances or built strong customer relationships.
Showcase Your Communication Skills:As a Credit Controller, communication is key. In your application, demonstrate your ability to engage with customers effectively. Whether it's through your writing style or examples of past interactions, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at SRM RECRUITMENT LIMITED
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your financial knowledge and be ready to discuss how you've successfully managed credit in the past. Be prepared to share specific examples of how you’ve improved cash flow or resolved disputes.
✨Showcase Your Communication Skills
This role is all about building relationships, so make sure you highlight your communication skills during the interview. Prepare to discuss how you've effectively communicated with customers to resolve issues and secure payments. Use real-life scenarios to demonstrate your approach.
✨Demonstrate Problem-Solving Abilities
Credit Controllers often face challenges that require quick thinking. Think of instances where you've had to remove barriers to payment or resolve disputes. Be ready to explain your thought process and the steps you took to achieve a positive outcome.
✨Research the Company
Before the interview, take some time to learn about the company’s values, culture, and recent news. This will not only help you tailor your answers but also show your genuine interest in the role. Mentioning specific details about the company can set you apart from other candidates.
