At a Glance
- Tasks: Manage and troubleshoot Microsoft Teams Rooms and AV equipment across global sites.
- Company: Join a forward-thinking company focused on enhancing user experience through technology.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and continuous improvement.
- Why this job: Be at the forefront of AV technology and make a difference in global communication.
- Qualifications: Expertise in AV systems and strong troubleshooting skills required.
The predicted salary is between 33075 - 40425 £ per year.
- Manage, configure and troubleshoot Microsoft Teams Rooms across global sites.
- Support AV equipment including Crestron, Shure, Extron, Magewell, Blackmagic Design and Sennheiser.
- Diagnose complex audio/video signal flow, connectivity, firmware and integration issues.
- Manage firmware updates, security patches and AV testing through the Bournville Video Testing Lab.
- Handle incidents and service requests through Service Now, following ITIL processes.
- Monitor and improve meeting room performance using DEX tools such as Nex Think.
- Work with global teams and vendors to improve AV/UC infrastructure and user experience.
- Expert knowledge of Microsoft Teams Rooms (Windows and Android).
- Hands-on experience with professional AV systems (Crestron, Shure, Extron or equivalent).
- Strong knowledge of AV signal flow, UC, Vo IP and SIP.
- Experience troubleshooting complex audio/video and network issues.
- Service Now and ITIL knowledge (Foundation minimum).
Audio Visual Technician in Birmingham employer: SRM Digital
At SRM Digital, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement, particularly in our vibrant hub location where teamwork and creativity thrive. Join us to be part of a dynamic team dedicated to making impactful transitions while enjoying a supportive environment that values your contributions.
We think you need these skills to ace Audio Visual Technician in Birmingham
Microsoft Teams Rooms
AV Equipment Support
Crestron
Shure
Extron
Magewell
Blackmagic Design
