Service Operative

Service Operative, Cumbernauld, Competitive Salary

Overview

SRL Traffic Systems, a leader in intelligent transport systems is dedicated to enhancing road safety and efficiency. Our commitment to excellence, sustainability, and customer satisfaction sets us apart in the traffic systems industry. Our mission is to provide advanced, sustainable traffic solutions that meet the evolving needs of our customers and contribute to safer, more efficient roadways. We are dedicated to innovation, quality, and environmental stewardship, ensuring that our products and services make a positive impact on communities and the environment. We specialise in the design, manufacture, and supply of high-quality temporary traffic and associated systems, including portable traffic signals, variable message signs, security barriers, CCTV and advanced traffic control solutions. Our products are designed to meet the highest standards of safety and efficiency, helping to manage traffic flow, reduce congestion, and enhance road safety.

About the Role

The Service Operative is to support the depot with daily tasks and to carry out inspection and repairs of our hire fleet at our customer\’s locations and sites.

As a Service Operative, you will also carry out inspections to ensure our fleet of trailers are legally compliant through regular inspection, service, and repair, both on hire to customers and in our depots. Help our tech centre to carry out fleet upgrades as required. To meet objectives and targets set by the Regional Manager.

Company van, fuel card, a mobile phone and PPE will be provided. Hours of work per week will be 42.5. Very little overtime expected. Shift pattern: 8am to 5pm Monday to Friday. PPE and a mobile phone will be provided. Travel will be expected.

Key Accountabilities

• Ensure that all works conducted within our depots and at our customer sites are undertaken with the full regard for the safety of yourself, your colleagues, and our clients, whilst ensuring all areas are always maintained to the highest standards of housekeeping.
• Follow all company health and safety procedures, whilst being alert and able to identify potential hazards to ensure these risks are either removed or the hazard minimized to an acceptable level of risk.
• Responsible for the safe working procedures always.
• Responsible for carrying out full inspection, service and repair of trailers and hire fleet.
• Responsible for completing all relevant inspection paperwork for all assets that have been worked on. Identifying fair wear and tear and customer damage.
• Responsible for your van, work tools, spare stock, wearing the correct PPE and keeping the work area neat and tidy.

Key Skills

Essential:

• No experience is required for this role as full training will be provided, however, as this is a field-based role, a Full driving license with no more than 6 points (Mandatory) is required.
• Excellent interpersonal and organisational skills and the ability to react to changing demands in a professional manner.
• Resourceful, and excellent problem-solving skills.
• Ability to deliver an excellent customer experience both internally and externally.
• A person who takes the safety of themselves and others as their number 1 priority
• Organized, trustworthy and initiative-taking.

Desirable:

• Although no experience is required, advantageous experience would include:
• Basic electrical knowledge
• Use of hand and power tools
• A basic knowledge of traffic light equipment
• CSCS card holder
• Competent in driving a company van and pickups up to 3.5 Ton in size.
• Competent in the towing of a trailer with plant equipment loaded.

What’s in it for You

• Company Vehicle & Fuel Card (if applicable to your role)
• Laptop / Mobile phone (if applicable to your role)
• Additional Earning Potential with Overtime and On Call (if applicable to your role)
• PPE Provided (if applicable to your role)
• Company pension
• Death in Service benefit
• Free Confidential Health, Wellbeing and Legal Support
• 20 days leave (during probation), rising to 25 plus bank holidays
• Access to People Safe app and Wisdom app (one stop apps for support available for a range of offerings)
• Training & Personal Development
• Flexible working (if applicable to your role)
• Earn up to £600 for referring candidates from our Refer a Friend scheme (terms and conditions apply)

In return for your proven skills and experience, you will reap from a range of company benefits. You will join a supportive team that’s empowered to express ideas and make improvements.

Diversity, equity and inclusion are at the heart of what we value as an organisation. SRL Traffic Systems is an equal opportunities employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.

We are committed to treating all our job applicants fairly and with respect. If you require any adjustments, we are happy to discuss that with you. Please contact our HR team in confidence.

What you will need and what you need to know

• A valid driving license- no more than 6 points (if applicable to your role)
• Able to use technology (laptop / tablet / mobile phone)
• Happy to travel on a regional / national basis as required (if applicable to your role)
• · Our organisation is committed to carrying out Alcohol and Drug testing to all Employees as per our Zero tolerance at any time

How to Apply

Please complete our application process for consideration. Our recruitment team will be in touch should you meet the requirements for the role you have applied to.