At a Glance
- Tasks: Lead a team in managing traffic signal operations and ensure smooth traffic flow.
- Company: Join SRL Traffic Systems, the UK's top mobile intelligent transport systems provider.
- Benefits: Enjoy 25 days leave, pension scheme, and 24/7 virtual GP service.
- Other info: Dynamic work environment with comprehensive training and career growth opportunities.
- Why this job: Make a real impact on traffic management while developing your leadership skills.
- Qualifications: Proven leadership in control centre operations and strong decision-making skills required.
The predicted salary is between 36000 - 60000 £ per year.
As a Control Centre Manager for REMOS you’ll play a pivotal role in shaping the future of traffic management across regional networks. Working within a dynamic control room environment, you will be responsible for the safe, efficient, and compliant operation of a remotely operated traffic signal control centre. You will manage a team that will ensure the effective monitoring, control, and optimisation of traffic signal assets across the network, while supporting traffic flow, road safety, and network resilience. With excellent attention to detail and a professional approach, you will also be able to handle customer operational queries, administration and reporting with ease.
Who we are: SRL Traffic Systems is the UK and Ireland's leading manufacturer and supplier of mobile intelligent transport systems (ITS). We have developed REMOS, a cutting‑edge solution that transforms signalised traffic management by eliminating the need for on‑site operators. Instead, control is centralised in a secure control room, reducing labour and transportation costs while improving safety by minimising exposure to traffic hazards and potential abuse from road users. We’re a growing company, proud to be the only UK manufacturer offering both sale and hire of traffic light equipment.
What’s in it for you? This role offers the opportunity to directly manage a fantastic team being at the front‑line of REMOS operations. Working 40 hours per week, across core operating hours of 7am to 7pm, you will work in a state‑of‑the‑art control centre in Birmingham Business Park, Solihull. With a whole host of fantastic benefits and exposure to key stakeholders, you will thrive in this exciting environment.
Responsibilities include:
- Oversee the real‑time monitoring and remote operation of traffic signal assets, including signal timings, plans, and strategies.
- Ensure safe and timely implementation of signal changes in response to incidents, congestion, roadworks, events, and emergencies.
- Act as the senior escalation point for signal‑related incidents, faults, and network impacts.
- Ensure accurate use of Road Traffic Management Corporation (RTMC) systems or equivalent adaptive signal control technologies.
- Ensure the REMOS control centre operates effectively on a 24/7 (or defined hours) basis; some travel may be required.
- Maintain clear operational procedures for remote signal control, fault response, and escalation.
You will:
- Possess proven leadership experience in a control centre operational environment (e.g. Command Centre, Call Centre).
- Have excellent decision‑making, communication, and stakeholder management skills.
- Be able to remain calm and decisive in a live network environment.
- Preferably have experience with Urban Traffic Control (UTC), Urban Traffic Management Control (UTMC), SCOOT, MOVA, or equivalent systems.
- Have a background in local authority or strategic road network operations or knowledge of relevant traffic signal standards, guidance, and legislation.
- Be based in commutable distance to Birmingham Business Park, Solihull with a full UK driving licence.
What We Provide:
- Full comprehensive training
- Mobile Phone and Laptop to support you in your role
- Access to ‘People Safe’ app, delivering emergency support whenever you need it, ensuring safety in all environments, including out of work
Benefits:
- 25 days leave plus bank holidays increasing with service
- Auto enrolment to the company pension scheme, helping you plan for the future
- Life Cover, providing financial protection for your loved ones
- Virtual GP Service 24/7, all year round for you and your immediate family
- Employee Assistance Programme including counselling service, to support you when you need it most
- Loyalty Scheme starting from 1 years’ service
- Free confidential financial, wellbeing and legal support through ‘Wisdom’
- Earn £500 for referring new employees using our Referral Scheme (terms and conditions apply)
Ready to Build Your Future? It only takes a few minutes to apply and take the first step toward a role where you can grow your expertise, make a real impact, and be part of a dynamic environment. Our recruitment process includes a phone screening followed by an on‑site interview. SRL Traffic Systems is an equal opportunities employer. We value diversity and inclusion and will make reasonable adjustments during the process if requested.
Traffic Management Control Centre Manager in Birmingham employer: SRL Traffic Systems
At SRL Traffic Systems, we pride ourselves on being a leading employer in the traffic management sector, offering a dynamic work environment in our state-of-the-art control centre located in Birmingham Business Park, Solihull. Our commitment to employee growth is evident through comprehensive training, a supportive benefits package including 25 days of leave, and access to wellness resources, ensuring that our team thrives both professionally and personally. Join us to make a meaningful impact in traffic management while enjoying a culture that values diversity, inclusion, and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Traffic Management Control Centre Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the traffic management field, especially those who work at SRL Traffic Systems. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Control Centre Manager.
✨Tip Number 2
Prepare for that interview! Brush up on your knowledge of Urban Traffic Control systems and be ready to discuss how your leadership experience can benefit the team. We want to see your decision-making skills in action, so think of examples where you've stayed calm under pressure.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to articulate your thoughts clearly and confidently. Remember, as a Control Centre Manager, you'll need to handle customer queries and manage stakeholders effectively, so let us see that in your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and it shows us you’re genuinely interested in joining our team. Plus, you’ll get all the latest updates on your application status directly from us!
We think you need these skills to ace Traffic Management Control Centre Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Control Centre Manager role. Highlight your leadership experience and any relevant traffic management systems you've worked with. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about traffic management and how you can contribute to our team. Keep it professional but let your personality come through – we love a bit of character!
Showcase Relevant Experience:When filling out your application, be sure to showcase any experience you have in a control centre environment. Mention specific situations where you’ve made decisions under pressure or managed a team effectively. We’re all about real-world examples!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at SRL Traffic Systems
✨Know Your Traffic Management Systems
Familiarise yourself with Urban Traffic Control (UTC), SCOOT, and MOVA systems. Being able to discuss these technologies confidently will show your expertise and understanding of the role's requirements.
✨Demonstrate Leadership Skills
Prepare examples from your past experiences where you successfully led a team in a high-pressure environment. Highlight your decision-making process and how you managed stakeholder communications during critical situations.
✨Stay Calm Under Pressure
Think of scenarios where you had to remain composed while dealing with emergencies or unexpected incidents. Practising how to articulate these experiences can help you convey your ability to handle live network environments effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's traffic management strategies and future developments. This not only shows your interest in the role but also demonstrates your proactive approach to understanding the company's vision.
