At a Glance
- Tasks: Lead a team to deliver top-notch customer service and drive sales initiatives.
- Company: Join SriLankan Airlines, a leading name in travel and airlines.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career advancement.
- Other info: Exciting role based in London with a focus on teamwork and commercial success.
- Why this job: Be part of a vibrant team and make a difference in customer experiences.
- Qualifications: GCSE and A-Level qualifications with experience in customer relations and sales.
The predicted salary is between 30000 - 40000 € per year.
SriLankan Airlines is seeking a Customer Services and Sales Supervisor in London to deliver excellent customer service while managing complaints and coordinating sales initiatives. The ideal candidate will have a solid background in customer relations, sales management, and the ability to work within a team to drive commercial objectives.
Qualified candidates should have relevant GCSE and A-Level qualifications, along with the right to work in the UK.
Customer Services & Sales Supervisor, UK Travel & Airlines employer: SriLankan Airlines
SriLankan Airlines is an exceptional employer, offering a dynamic work environment in the heart of London where customer service excellence is at the forefront. Employees benefit from a supportive culture that encourages professional growth and development, alongside competitive remuneration and unique travel perks. Join us to be part of a team that values collaboration and innovation in the vibrant travel and airline industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services & Sales Supervisor, UK Travel & Airlines
✨Tip Number 1
Network like a pro! Reach out to people in the travel and airline industry on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching SriLankan Airlines. Know their values, recent news, and what makes them tick. This shows you’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice your customer service scenarios. Think about how you’d handle complaints or drive sales initiatives. Being able to demonstrate your problem-solving skills will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Services & Sales Supervisor, UK Travel & Airlines
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and sales management. We want to see how you've handled complaints and driven sales initiatives in the past, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Services & Sales Supervisor role. Share specific examples of your achievements and how they align with our goals.
Showcase Teamwork Skills:Since we value teamwork, be sure to mention any experiences where you collaborated with others to achieve commercial objectives. We love seeing how you can work well with a team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SriLankan Airlines
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service and sales management. Be ready to discuss your previous experiences in handling complaints and how you’ve turned challenging situations into positive outcomes.
✨Showcase Teamwork Skills
Since the role requires working within a team, prepare examples that highlight your ability to collaborate effectively. Think of specific instances where you contributed to a team goal or helped resolve a conflict.
✨Research SriLankan Airlines
Familiarise yourself with SriLankan Airlines' values, mission, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company and its objectives.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
