At a Glance
- Tasks: Manage inbound and outbound logistics operations, ensuring timely dispatch of parcels to customers.
- Company: Join a dynamic team focused on optimizing delivery performance and enhancing customer service.
- Benefits: Training provided for individuals without experience; full-time position with potential for overtime.
- Other info: Role involves regular client meetings and collaboration with the sales team.
- Why this job: Opportunity to support sales and operations teams while improving logistics efficiency.
- Qualifications: Bachelor's degree preferred; proficiency in Microsoft Office required.
The predicted salary is between 25000 - 30000 £ per year.
Permit Declaration
- Perform inbound and outbound logistics operations
- Responsible for daily task processing
- Attend to customer queries regarding inbound and outbound matters
- Provide customer service, coordination and admin/operation department support
- Order fulfilment and customer support in warehousing & transportation
- Perform cycle count
- Act as a support liaison for the Sales team during the client onboarding phase, assisting with data gathering and documentation
- Participate in client meetings to take detailed notes and help document supply chain requirements and challenges
- Support the Sales and senior operations team in reviewing client proposals for operational clarity and data completeness
- Assign deliveries to drivers in the system via direct calling
- Manage and coordinate delivery drivers, ensuring timely and accurate dispatch of parcels to customers
- Account handling of selected key customers
- Monitor delivery performance metrics and identify areas for improvement to optimize operational efficiency
- Implement and oversee delivery route planning and scheduling to maximize productivity and reduce costs
- Identify and recommend process improvements to enhance the overall delivery experience
- Provide training and support to delivery personnel to maintain high standards of service
- Monitor the fulfilment team in ensuring they meet their KPI objectives for the accounts
- Assist manager in executing daily operations to achieve the monthly and quarterly KPI and business results in the department
- Assist the management in implementing new strategic initiatives as well as contribute with ideas for effectively scaling up the operations
Requirements
- Proficient in using computers and Microsoft Office
- Possess good work ethics and positive working attitude
- Able to handle pressure & adapt in a fast-paced environment
- Demonstrate an eye for details and ability to prioritize urgent tasks
- Expect overtime on a regular basis
- Individuals without experience may apply as training will be provided at our cost
Education: Bachelor's or equivalent (Preferred)
Job Type: Full-time
LOGISTICS OPERATIONS EXECUTIVE in Penarth employer: SRI BALAJI IT CORPORATION PTE. LTD.
This logistics company offers a full-time role in a fast-paced environment. Employees benefit from training opportunities and are encouraged to contribute ideas for operational improvements. Located in a vibrant area, the team is dedicated to enhancing customer satisfaction through efficient delivery processes.
Contact Details:
SRI BALAJI IT CORPORATION PTE. LTD. Recruitment Team
We think you need these skills to ace LOGISTICS OPERATIONS EXECUTIVE in Penarth
Logistics Operations Management
Customer Service
Order Fulfilment
Data Gathering
Documentation Skills
Delivery Route Planning
Performance Monitoring
