At a Glance
- Tasks: Welcome guests and ensure they have an amazing dining experience at our stylish Japanese restaurant.
- Company: Join AKI, a contemporary Japanese restaurant expanding from Malta to London.
- Benefits: Supportive work environment, professional development, and opportunities for growth.
- Other info: Flexible hours, team events, and internal mobility across our venues.
- Why this job: Be part of a vibrant team and showcase your creativity in hospitality.
- Qualifications: Experience in hospitality, positive attitude, and strong communication skills.
The predicted salary is between 21150 - 25850 £ per year.
AKI is a contemporary and stylish Japanese restaurant and lounge bar, originating in the vibrant capital of Malta, Valletta. Known for its modern take on authentic Japanese cuisine, AKI offers a unique dining experience with a refined menu featuring sushi, robata grill dishes, and signature cocktails, all within an elegant and sophisticated ambiance. Building on its success and reputation in Malta, AKI is now expanding its reach and is set to open a new location in London, bringing its distinctive Japanese culinary experience to a new international audience.
Following the successful establishment of AKI in Valletta, Malta, we are now looking for a talented and innovative Host/Hostess to join our team. The Host/Hostess is responsible for greeting guests and escorting them to the dining and bar areas. Duties include:
- Welcoming guests to the venue and making sure they have a positive experience from the moment they arrive till their departure.
- Taking names on a waiting list, providing accurate wait times and managing reservations.
- Answering incoming calls and queries concerning the menu and restaurant.
- Greeting and seating guests, presenting menus, communicating menu items, promoting dishes listed on the menu and informing them on specials.
- Observing tables to keep track of clean, dirty and occupied tables.
- Ensuring knowledge on menu items for both food and beverages including but not limited to allergies, side dishes and specialties of the day.
- Maintaining a climate of friendly cooperation and guest satisfaction.
- Promoting positive social media reviews such as Trip Advisor, Google and Instagram.
- Performing rotation of cleaning duties i.e. deep cleaning of assigned areas in accordance with schedule.
- Cleaning, organizing and stocking menus at the host area.
- Participating in Training and Development programs offered by the organisation.
- Additional ad hoc duties as directed by Head of Department.
- Other duties as the Employer may deem fit during the Term of the Agreement.
Job Requirements:
- Previous experience as a Host/Hostess or in a similar hospitality/customer service role.
- Ability to perform well in a fast-paced environment.
- Positive attitude and eagerness to learn.
- Flexible availability, including evenings, weekends, and public holidays.
- Basic knowledge of food hygiene and safety practices.
- Reliable, punctual, and detail-oriented.
- Strong communication and teamwork skills.
Why Join Us?
At Lifestyle Group, we offer a supportive and engaging work environment with opportunities for growth and development. As Host/Hostess, you will be part of a vibrant hospitality team where your skills and creativity are highly valued. We believe in professional development, offering ongoing training and the chance to grow within our expanding group. Our team enjoys access to internal mobility across our hotels, restaurants, and retail outlets, as well as staff recognition programs and regular team events.
AKI London - Host/Hostess employer: SRGN - T/A db Seabank Resort & Spa
At AKI, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and teamwork. As an Assistant Restaurant Manager in our stunning new London location, you will benefit from competitive remuneration, opportunities for professional development, and the chance to be part of a dynamic team dedicated to delivering exceptional dining experiences. Join us in a unique setting that blends modern elegance with rich history, making every day at work both meaningful and rewarding.
Contact Details:
SRGN - T/A db Seabank Resort & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land AKI London - Host/Hostess
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SRGN - T/A db Seabank Resort & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SRGN - T/A db Seabank Resort & Spa
Don't be shy about reaching out to SRGN - T/A db Seabank Resort & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace AKI London - Host/Hostess
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SRGN - T/A db Seabank Resort & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SRGN - T/A db Seabank Resort & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
