Location – Marlow, 3 days per week on site
12-month contract
Rate: Dependant on experience
Position Summary
The Commercial Engagement Analyst will support the IMCO Commercial Engagement team by providing reporting, analytics, and project delivery across key international pricing, customer excellence, and commercial initiatives. The role will contribute to data-driven decision making, support strategic projects, and help optimize pricing systems and commercial processes across international markets.
The successful candidate will have strong analytical capabilities, commercial awareness, and the ability to work with multiple stakeholders across functions. This position offers development opportunities for both junior analysts and more experienced professionals looking to expand their impact within an international commercial environment.
Key Duties & Responsibilities
- Support and lead analytics activities across Customer Experience (CX) projects, including MAUVE (mapping customer universe and value proposition).
- Analyse commercial, pricing, customer, and operational data to identify trends, opportunities, and actionable insights.
- Partner with BTS and other stakeholders to support the automation and enhancement of pricing and promotional analytics.
- Maintain and continuously improve ASP tracking and reporting tools to ensure accuracy and relevance.
- Contribute to the scoping, planning, and execution of future phases of consumer activation initiatives.
- Deliver analytics and reporting for Concierge projects, including onboarding, outbound logistics, and customer performance metrics.
- Act as a key liaison between Customer Experience teams and functions such as MABI and BTS to support project delivery.
- Support the management, maintenance, and optimisation of pricing and commercial systems.
- Assist with business case development, project tracking, and performance reporting for strategic initiatives.
- Present findings and recommendations to stakeholders in a clear and concise manner.
- Support continuous improvement initiatives that enhance commercial effectiveness and customer experience.
Skills & Experience
- 2-8 years of experience within analytics, commercial operations, pricing, customer excellence, business intelligence, or a related field.
- Strong analytical skills with experience gathering, manipulating, and interpreting data from multiple sources.
- Ability to translate complex data into meaningful business insights and recommendations.
- Experience using reporting, visualisation, or analytics tools (e.g. Power BI, SAC, Tableau, Foundry, Veeva, or similar platforms).
- Good commercial and financial awareness.
- Strong organisational and project management skills with the ability to manage multiple priorities.
- Excellent communication and stakeholder management skills.
- Proactive, self-motivated approach with strong problem-solving capabilities.
- Proficiency in Excel and data analysis techniques.
- Experience within pharmaceuticals, healthcare, FMCG, consumer products, or a highly regulated environment.
- Exposure to pricing, trade, revenue management, customer excellence, or commercial effectiveness projects.
- Experience supporting systems implementation, process automation, or digital transformation initiatives.
- Knowledge of SAP, Foundry, Veeva, SAC, Power BI, or similar commercial systems.
- Experience working in international or cross-functional environments.
Personal Attributes
- Curious and data-driven mindset.
- Strong attention to detail.
- Collaborative and relationship focused.
- Comfortable working in a dynamic, fast-paced environment.
- Adaptable and culturally aware with the ability to engage stakeholders across multiple markets.
- Resilient and able to deliver results under pressure and to tight deadlines.
Candidate Profile
This role would suit:
An Analyst with approximately 2-4 years' experience looking to take ownership of projects and develop commercially.
A Senior Analyst with 5-8 years' experience seeking broader exposure to international pricing, customer excellence, and strategic commercial initiatives.
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Commercial Engagement Anlayst in Marlow employer: SRG
As a Senior Clinical Trial Manager at our company, you will thrive in a dynamic and collaborative work environment that prioritises innovation and employee development. We offer competitive benefits, a strong focus on professional growth, and the opportunity to work alongside industry leaders in a location renowned for its commitment to advancing clinical research. Join us to make a meaningful impact in the field of clinical trials while enjoying a supportive culture that values your contributions.
