Associate Facial and Social Media Manager| in Marlow

Associate Facial and Social Media Manager|

Pay Rate: £31.28 per hour PAYE, inside IR35

Location: Marlow, 3 days per week on site

JOB SUMMARY

The Associate Facial and Social Media Manager is a key development role within the UK & Ireland Marketing organisation for a high-potential junior marketer ready to take greater ownership and broaden their commercial marketing experience. The role combines ownership of selected digital and social media initiatives with hands-on responsibility for brand activities across the Medical Device portfolio, including customer events and independently managed projects.

Working closely with Brand Leads and the wider cross-functional team, the successful candidate will lead defined projects from brief through delivery and evaluation. They will coordinate agencies, stakeholders, budgets, approvals and timelines, while using customer and performance insights to strengthen execution and improve impact. Digital and social media will form a significant focus of the role, alongside event delivery and brand activation.

This is a varied, visible and execution-focused opportunity for someone with early marketing or commercial experience who is enthusiastic about digital engagement and ready to operate with increasing independence. The successful candidate will be proactive, commercially curious and highly organised, with the confidence to bring forward ideas, challenge constructively and take accountability for agreed outcomes.

DUTIES AND RESPONSIBILITIES

Digital and social media ownership

• Lead the planning, delivery and optimisation of selected digital and social media initiatives, ensuring activity is aligned with brand objectives, customer needs and agreed channel strategies.
• Own defined digital campaigns and content plans from brief through approval, deployment and evaluation across relevant channels, including social media, email, websites.
• Work with creative, media and digital agencies to develop engaging, high-quality and compliant content, setting clear briefs and managing feedback, timelines and deliverables.
• Manage social media content calendars and campaign activity for assigned brands or initiatives, coordinating internal review and ensuring consistent, timely execution.
• Monitor channel and campaign performance, interpret engagement data and recommend practical optimisations to improve reach, relevance and customer experience.
• Maintain awareness of digital and social media trends, platform developments and competitor activity, identifying ideas that could strengthen the UK & Ireland approach.
• Champion effective digital ways of working and contribute to the development of new channels and customer engagement capabilities.

Brand activation

• Contribute to the planning and implementation of marketing activities across the Medical Device portfolio, ensuring projects remain connected to brand priorities and customer needs.
• Take ownership of defined brand projects and workstreams including promotional materials, with clear objectives, timelines, budgets, stakeholders and success measures.
• Contribute to brand performance reviews by gathering relevant insights, evaluating activity and identifying opportunities for future improvement.

Events and customer experience

• Lead the planning and delivery of selected customer events, workshops, congress activities and educational programmes from initial concept through execution and evaluation.
• Develop and coordinate event communications and supporting digital or social media activity where appropriate, helping extend engagement before, during and after the event.
• Evaluate event performance, capture feedback and recommend improvements for future activities.

Campaign and project execution

• Lead defined marketing projects from brief through delivery and evaluation, maintaining momentum and accountability throughout the project lifecycle.
• Communicate progress, decisions, risks and support needs clearly, escalating issues early and proposing practical solutions.
• Analyse project and campaign results against agreed measures and apply learnings to future activity.

Cross-functional and field collaboration

• Work effectively across Sales, Medical, Regulatory, Compliance, Customer Excellence, Finance, Procurement and other relevant functions to deliver joined-up marketing activity.
• Partner with field colleagues to understand HCP and customer needs, gather actionable feedback and support consistent implementation of marketing initiatives.
• Play an active role in brand team meetings, project groups and agency reviews, contributing ideas and taking ownership of agreed actions.

Marketing operations, administration and governance

• Coordinate assigned materials and activities through relevant review, approval and content-management processes, including promotional and non-promotional content, events and external engagements.
• Support budget management by tracking commitments, expenditure, outstanding invoices and accruals, and maintaining accurate records.
• Help ensure documentation, approvals and records are complete, accurate and retained appropriately in line with company requirements.

Ownership and development

• Take responsibility for agreed deliverables through to completion and raise risks or dependencies early.
• Bring a practical, solution-focused mindset and identify opportunities to improve digital activity, customer experience and ways of working.
• Actively seek feedback and build capability across digital marketing, social media, brand management, events and commercial execution.
• Demonstrate sound judgement, professionalism and respect for the requirements of a regulated environment.
• Contribute positively to a collaborative, inclusive and high-performing team culture.

JOB QUALIFICATIONS (MINIMUM REQUIREMENTS)

Education and experience

• Bachelor's degree or equivalent professional experience in Marketing, Business, Communications, Life Sciences or a related discipline.
• Typically 1-3 years of relevant experience in marketing, digital marketing, social media, brand management, events, communications, sales, agency work or a related commercial role.
• Experience supporting or leading projects involving multiple stakeholders, deadlines and competing priorities, with clear accountability for delivery.
• Experience in pharmaceuticals, healthcare, medical devices or another regulated sector is desirable but not essential.

Essential skills and competencies

• Strong interest in digital marketing and social media, with enthusiasm for building deeper capability in these areas.
• Strong organisation, attention to detail and ability to manage multiple priorities while maintaining delivery quality.
• High levels of accountability and ownership, able to make progress independently and escalating when required.
• Customer and commercial orientation, connecting marketing activity to brand objectives and business priorities.
• Creative, collaborative and adaptable, with strong learning agility to work effectively in a fast-moving environment.
• Experience developing or delivering digital campaigns, social media content and other customer-facing digital activity.
• Experience planning and delivering customer events.
• Experience briefing and managing creative, media, digital and other external agencies and suppliers.
• Exposure to promotional review, external engagement, contracting or governance processes in a regulated environment.
• Interest in using AI and digital productivity tools responsibly to improve quality, speed and ways of working.

TECHNICAL SKILLS AND SYSTEMS

• Essential: Microsoft Outlook, Excel, Word, PowerPoint, Teams and SharePoint.
• Essential: Digital and social media platforms, content management systems and reporting or analytics tools.
• Desirable: Familiarity with Microsoft Copilot or similar AI productivity tools.
• Desirable: Veeva Vault PromoMats, PRISM or a comparable promotional material review and events approval platform.

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