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For Companies At a Glance
- Tasks: Be the go-to person for customers, handling queries and claims with care.
- Company: Join a leading medical device company making a difference in healthcare.
- Benefits: Enjoy remote work options, competitive pay, and a supportive team environment.
- Why this job: Make an impact in healthcare while using your language skills every day.
- Qualifications: Fluent in German and English with customer service experience.
- Other info: Start on-site in Deeside with great potential for career growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading medical device company in the UK seeks a Customer Care Specialist who speaks German. Responsibilities include being the first point of contact for customers, managing claims and queries, and collaborating with different departments.
Ideal candidates will have proven experience in a customer-facing role within a healthcare environment and be proficient in both German and English. This position starts on-site in Deeside with potential for remote work.
German-Speaking Customer Care Specialist (Remote) in London employer: SRG
Contact Detail:
SRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Customer Care Specialist (Remote) in London
✨Tip Number 1
Make sure you know the company inside out! Research their products and values so you can show off your knowledge during interviews. This will help us stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice your German! Since this role requires fluency, brush up on your language skills, especially in customer service scenarios. We want to be confident when handling queries in both German and English.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This could give us insider tips and maybe even a referral, which can really boost our chances of landing that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that might not be found elsewhere.
We think you need these skills to ace German-Speaking Customer Care Specialist (Remote) in London
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being the first point of contact for our German-speaking customers, make sure to highlight your proficiency in both German and English. Use examples from your past experiences to demonstrate how you've effectively communicated in both languages.
Tailor Your Experience: We want to see how your previous customer-facing roles, especially in healthcare, relate to this position. Don’t just list your jobs; explain how your experience makes you a perfect fit for managing claims and queries in a medical device context.
Be Personable: Customer care is all about connection! Use a friendly tone in your application to show us that you’re not just qualified, but also someone who can build rapport with customers. A warm approach can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the hiring process. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SRG
✨Brush Up on Your German
Since this role requires fluency in German, make sure to practice your language skills before the interview. Prepare to answer questions in German and be ready to demonstrate your ability to communicate effectively with customers.
✨Know the Company Inside Out
Research the medical device company thoroughly. Understand their products, values, and recent news. This will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Prepare for Customer Scenarios
Think about common customer care scenarios you might face in a healthcare environment. Be ready to discuss how you would handle specific situations, such as managing a complaint or resolving a query, showcasing your problem-solving skills.
✨Showcase Your Teamwork Skills
Collaboration is key in this role, so be prepared to talk about your experience working with different departments. Share examples of how you've successfully worked in a team to resolve customer issues or improve processes.
