At a Glance
- Tasks: Manage client relationships and develop new prospects through the sales lifecycle.
- Company: Join a leading specialist in imaging instrumentation with a focus on Life Sciences.
- Benefits: Enjoy remote work flexibility with travel opportunities and competitive salary based on experience.
- Why this job: Be part of a dynamic team, drive business growth, and make a real impact in the industry.
- Qualifications: BSc in Biological Sciences or related STEM field; experience in sales and microscopy equipment required.
- Other info: Local candidates preferred; occasional international travel may be necessary.
The predicted salary is between 43200 - 72000 £ per year.
Key Account Manager – London
Specialist imaging instrumentation
Permanent, full-time
Remote working with travel to visit customers
£ competitive, depending on skills, background and experience
Scope of the role:
Managing existing client relations, develop prospective clients through the full sales lifecycle and ensure that every client receives an outstanding service level.
Role profile:
- Delivery of the sales plan through development and execution of the sales strategy for your territory, frequent review of the strategy and maintenance of an existing customer base.
- Understand potential customer requirements, challenges and pain-points in order to craft suitable solutions that meet their individual needs.
- Ensure customer issues are resolved in a timely manner without need for escalation.
- Take responsibility for providing quotations to customers, arranging product demonstrations, capturing all sales/account interactions on the CRM and taking ownership for resolving issues for clients before they result in lost opportunities.
- Maintain a clear, regular and transparent dialogue with customers regarding their orders for estimated delivery, installation and any sales related issues.
- Lead, plan and organise territory meetings to convey ongoing business development targets, maintaining a strong internal communication structure.
- Ensure leads registered through the sales office for your territory are followed up quickly and effectively.
- Create and execute a pre-demonstration plan for onsite client meetings, recommend preferred supplier products to customers and produce tender response documents.
- Develop extensive product awareness specific to the imaging equipment relevant to the Life Science market and their possible applications.
- Maintain a full and up-to-date awareness of market and competitor insights, share with the wider team and ensure the business are mindful of creating solutions that reflect what the industry expects.
Your background:
- BSc in a Biological Sciences or related STEM discipline (or equivalent).
- A solid working knowledge of Microscopy equipment.
- Sound and current awareness of the UK capital equipment market.
- Demonstrable experience in delivering against sales targets, with exceptional customer care skillset.
- Able to demonstrate a creative, proactive and consistent approach to business development, relationship building and meeting targets and deadlines.
- Curious by nature, driven to fact-find, understand the bigger picture and be creative.
- Proficient MS Office skills, CRM/databases and occasional able to work outside of normal working hours, some overnight stays as required and international travel as required.
- Your clients will be based in and around London zones 1-6 so you will be based locally.
- It would be beneficial to have a thorough understanding of the London R&D customer base and landscape, within Life Science and Bioscience.
Apply here or contact / 01223 978502.
Key Account Manager employer: SRG
Contact Detail:
SRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in microscopy equipment. This knowledge will not only help you understand your clients' needs better but also position you as a knowledgeable partner during discussions.
✨Tip Number 2
Network within the Life Science and Bioscience communities in London. Attend relevant events, webinars, or workshops to meet potential clients and industry peers, which can lead to valuable connections and insights.
✨Tip Number 3
Develop a strong understanding of the specific challenges faced by R&D teams in London. Tailoring your approach to address these pain points will demonstrate your commitment to providing exceptional service.
✨Tip Number 4
Utilize CRM tools effectively to track interactions and follow-ups with clients. Being organized and responsive will enhance your reputation and ensure that no opportunities slip through the cracks.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Key Account Manager position. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in sales, customer relationship management, and any specific knowledge of microscopy equipment or the UK capital equipment market. Use concrete examples to demonstrate your success in meeting sales targets.
Showcase Your Skills: Make sure to showcase your exceptional customer care skills and your proactive approach to business development. Mention any relevant software proficiency, especially with CRM systems and MS Office, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only summarizes your qualifications but also conveys your enthusiasm for the role and the company. Discuss your understanding of the Life Science market and how you can contribute to the company's success.
How to prepare for a job interview at SRG
✨Know Your Products
Make sure you have a deep understanding of the imaging equipment relevant to the Life Science market. Be prepared to discuss how these products can solve specific challenges faced by potential clients.
✨Demonstrate Your Sales Strategy
Be ready to outline your approach to developing and executing a sales strategy. Share examples of how you've successfully managed client relationships and met sales targets in the past.
✨Showcase Your Customer Care Skills
Highlight your exceptional customer care skills during the interview. Provide examples of how you've resolved customer issues promptly and maintained clear communication with clients.
✨Research the Market
Stay informed about the UK capital equipment market and competitors. Discuss recent trends or insights that could impact the industry, demonstrating your proactive approach and curiosity.