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For Companies At a Glance
- Tasks: Be the go-to person for customers, handling queries and claims with care.
- Company: Join a leading medical device company making a difference in healthcare.
- Benefits: Enjoy remote work options, competitive pay, and a supportive team environment.
- Why this job: Use your language skills to help others while growing in a dynamic industry.
- Qualifications: Fluent in German and English with customer service experience in healthcare.
- Other info: Start on-site in Deeside with great potential for remote flexibility.
The predicted salary is between 30000 - 42000 £ per year.
A leading medical device company in the UK seeks a Customer Care Specialist who speaks German. Responsibilities include being the first point of contact for customers, managing claims and queries, and collaborating with different departments.
Ideal candidates will have proven experience in a customer-facing role within a healthcare environment and be proficient in both German and English. This position starts on-site in Deeside with potential for remote work.
German-Speaking Customer Care Specialist (Remote) employer: SRG
Contact Detail:
SRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Customer Care Specialist (Remote)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in customer care or healthcare. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common customer care scenarios. Think about how you'd handle tricky situations or customer complaints, especially in German. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace German-Speaking Customer Care Specialist (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer care, especially in healthcare. We want to see how your skills match the role, so don’t be shy about showcasing your German and English proficiency!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer care and how your background makes you a perfect fit for our team. Keep it friendly and professional, just like us!
Showcase Relevant Experience: When filling out your application, focus on your previous roles that involved customer interaction. We love seeing how you've handled claims and queries, so share those stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at SRG
✨Brush Up on Your German
Since this role requires fluency in German, make sure to practice your language skills before the interview. Prepare to answer questions in German and be ready to switch between English and German seamlessly, as you might need to demonstrate your proficiency during the conversation.
✨Know the Company Inside Out
Research the medical device company thoroughly. Understand their products, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company and the role.
✨Prepare for Customer Scenarios
Think of specific examples from your past experience where you successfully handled customer queries or claims. Be ready to discuss these scenarios in detail, highlighting your problem-solving skills and how you collaborated with other departments to resolve issues.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about contributing to the company.
