SRG (United Kingdom) is seeking a detail-oriented Complaint Intake Analyst to support Quality Assurance operations within a leading pharmaceutical company. You will manage initial intake, triage of customer complaints across multiple channels, and ensure accurate data collection.
Fluency in English and Swedish is required to translate complaints into English and coordinate follow-up as needed. Experience in a call centre healthcare setting is ideal, with strong communication, data entry, and
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Bilingual Complaint Intake Specialist - Swedish/English in Thatcham employer: SRG (United Kingdom)
CPI is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic setting of Sedgefield. With a strong focus on employee growth, you will have the opportunity to lead transformative projects that enhance HR systems and data insights, all while enjoying a supportive hybrid work environment. Join us to be part of a forward-thinking team that values your contributions and encourages continuous learning in the ever-evolving life sciences sector.
