Logistics Operator

Job Title: Network Coordinator / Transport Administrator Location: Portsmouth Salary: £27,801.01 per annum Job Type: Full-Time, Permanent Reference ID: Transport Ops Overview We\’re currently working with a well-established, family-run logistics company in Portsmouth that is looking to appoint a Network Coordinator / Transport Administrator to join their busy pallet network team. This is a fantastic opportunity for someone with prior experience in a fast-paced transport office who\’s confident liaising with drivers, depots, and customers. This role plays a central part in coordinating daily logistics operations and ensuring the smooth running of collections and deliveries. You\’ll need excellent communication skills, strong attention to detail, and a hands-on approach to transport planning and customer service. Key Responsibilities Act as the first point of contact for incoming and outgoing calls to customers, depots, and drivers Coordinate delivery and collection schedules using internal routing systems and driver communications Book jobs accurately using a bespoke transport management system Respond to telephone and email queries efficiently and professionally Ensure compliance with internal procedures and transport regulations Work closely with internal teams to support overall operational efficiency Candidate Profile Prior experience in a transport or logistics administration role is essential Strong organisational skills with the ability to prioritise tasks in a busy environment Fully computer literate with solid admin capabilities Excellent verbal and written communication skills Able to work both independently and as part of a team Customer-focused and solution-oriented High attention to detail and accuracy Own transport required due to location and shift cover flexibility Working Hours Standard shift: Monday to Friday, 10:00 AM – 6:30 PM (with 1-hour lunch) Flexibility to cover occasional shifts for staff absence: 6:00 AM – 2:30 PM 8:00 AM – 4:30 PM Saturday rota: 1 in 4 (remote monitoring of deliveries-typically a few hours from home) Benefits 20 days annual leave + bank holidays (with additional days awarded after 10 and 15 years) Company pension Free on-site parking Flu jab programme Bereavement leave Loyalty bonus programme Supportive, family-oriented working environment Full training provided Work Location: On-site, Portsmouth