Transport Manager in Colchester

MAIN PURPOSE OF JOB: The Purpose of this role is to ensure Fleet & Asset Compliance & Safety & Operational Efficiency are Maintained in line with current Legislation & Operator Licence requirements. Driver Performance Standards are Managed to a Sufficiently High Level to Deliver an Exceptional Customer Service. Empowering, Developing, Managing & Driving Forward the Performance of the Driver Team. An Integral Part of the Transport Management Team; Work Closely with all internal & external stakeholders & all business departments, collaborating & cooperating to promote & maintain an efficient fleet operation. Accountability & Responsibility for ensuring all Fleet & Transport Costs are controlled & accurately recorded. Innovate, Utilise Proactive Solutions & Techniques, Continuously Aiming to Improve Performance, Processes & Practices.

RELATIONSHIPS:

• Responsible to: Head of Transport
• Responsible for: HGV Drivers, Transport Administration
• Liaison with: Directors, Managers, Employees, Clients, Suppliers, Visitors

DUTIES & RESPONSIBILITIES:

• Ensure Drivers & the Fleet deliver a best-in-class customer service; deploy appropriate controls & procedures to effectively & efficiently manage & fulfil all aspects of expected group contractual obligations, customer requirements & service levels, on time in full.
• Maximise fleet utilisation, tonnage, load count & revenue through dynamic engagement with drivers & relevant business units, ensure capacity is maximised & profit realised through efficient loading & effective time management of driver activity.
• Provide visible, creative, flexible, empathic & consistent leadership in order to develop HGV driver teams & build a positive driver culture within the group.
• Understand & leverage the company’s operating systems & communication devices, ensuring that all direct reports use the systems & devices provided correctly & those systems are fully benefiting the operation.
• Vehicle management: liaison with Drivers, Planners, Fleet & other Transport Managers, ensure vehicles operate safely, prioritising wheel security, defect & damage reporting & rectification, monitor vehicle gross weights & load safety compliance, ensure driver & vehicle legal compliance is maintained consistently & always.
• Maximise fleet utilisation; Collaborate with Planners, Transport Managers, Fleet Manager & Workshop to Minimise Asset Downtime & VOR.
• Report, investigate & document fully all Accidents & Incidents as per company policy & procedure, act where required & address negligence accordingly.
• Manage the Performance of the Driver Teams to ensure optimum fleet efficiency is achieved in line with KPI’s set for each department & direct report.
• Manage time & attendance for all direct line reports in line with company policy & procedure.
• Financial Accountability for assigned Transport Departmental Spend & budget.
• Fleet Compliance; Ensure the Fleet is Legal, Roadworthy & Conforms to the Required Legislative, Operator Licensing & Company Standards.
• Utilise Chosen Technology, Systems & Platforms Thoroughly & Efficiently to Maintain Asset Compliance.
• Ensure a Continuous Improvement Mindset is Employed to Improve & Streamline Processes & Practices, Driving Forward Change & Presenting Ideas & Suggestions that Promote Growth & Efficiency within the Business.
• Attend Management Meetings & Events as Required: Present Agreed KPI’s, Updates, Cost Critical Events, Provide Justification for Departmental Spending.
• Actively Contribute to the Transport Team Effort, build a Strong Culture of Collaboration, Cooperation, Supporting other Team Members & Head of Transport.
• Communicate Effectively, Clearly, Respectfully with All Team Members, Colleagues, Internal & External Contacts, Customers & Business Partners, maintain Productive working relationships with all Personnel & Departments.
• Act in Accordance with the Companies Health & Safety Policies, Procedures & Standards, Maintain Compliance with Current Legislation & Environmental Regulations, highlight any issues appropriately, ensure knowledge is kept up to date with any changes to industry standards, regulations & statutes.
• Operator Licence Named Transport Manager & CPC Holder for the Group.
• Comply with Company Target Setting, Goals & Quality Standards.
• To Perform any other duties required by the business as directed by Senior Management.

KPI:

• Minimal Asset Downtime – Achieved through proactive approach to rectifying Mechanical Downtime & Defects, active management of Driver Absence with proactive approach to providing Holiday cover & sufficient resource.
• Driver Hours & Working Time – Ensure Clocking Variances from contract are identified & action taken to address, Driver Infringements are managed & required action taken to improve.
• Manage & Share Driver KPI’s; Focus on Behavior, Performance: Specifically Load Count, & Tonnage - per driver, per truck.
• Present Departmental Performance & Costs to Head of Transport - Monthly – In Line with Set Budget Criteria (TBC).
• Other KPI’s as Set & Directed by the Head of Transport.

Human Factors:

• Enthusiastic, Confident, Committed, Resilient, Determined to Succeed.
• Responsible & able to demonstrate accountability.
• Solid organisational skills & the ability to prioritise a varied workload.
• Commercially astute, analytical with a high degree of numeracy & IT knowledge.
• Flexible & Adaptable to Change.
• Team orientated with the ability to work Individually under own Initiative & Complete tasks promptly without Supervision as required.
• Maintain a high standard & show attention to detail with accuracy.
• Be Capable of Self Reflection, Development & Growth, Being Open to Constructive Criticism & Feedback.
• Show Empathy, Kindness & Compassion towards Work Colleagues & other Team Members.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.