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- Tasks: Lead service design for innovative AI-driven public services.
- Company: Join a consultancy on a high-profile government project.
- Benefits: Competitive rate of up to £500/day and hybrid working.
- Why this job: Shape the future of digital public services with cutting-edge AI technology.
- Qualifications: Strong experience in service design and AI-driven projects.
- Other info: Opportunity to work in a dynamic, multi-disciplinary team.
The predicted salary is between 40000 - 60000 £ per year.
Service Designer – Contract | AI Discovery Project | Outside IR35 SR2 are partnering with a consultancy on a high-profile government project, exploring the application of agentic AI to create more personalised digital public services. This is an early-phase discovery and proof-of-concept project, so we’re looking for a Service Designer with strong experience in shaping services at inception stage — ideally with exposure to AI-driven tools and government environments. Key Details Start: Early October 2025 Contract: Until 31st March 2026 (initial) Rate: Up to £500/day (Outside IR35) Location: Hybrid – remote with some central London travel Clearance: SC clearable required (active SC desirable)Responsibilities Lead service design through discovery and proof-of-concept phases. Design end-to-end services that integrate with emerging AI capabilities. Work closely with researchers, content designers, and technical specialists to shape strategy and delivery approaches. Help a multi-disciplinary team explore how AI can be used responsibly and effectively in a government service context.Experience Required Strong track record as a Service Designer on discovery and proof-of-concept projects. Experience with AI-driven services (not just standalone chatbots). Public sector experience highly desirable, not essential. Confident stakeholder engagement and collaboration skills.Apply now for CV review
Service Designer – Contract | AI Discovery Project | Outside IR35 employer: SR2
Contact Detail:
SR2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer – Contract | AI Discovery Project | Outside IR35
✨Tip Number 1
Network like a pro! Reach out to your connections in the service design and AI fields. Attend relevant meetups or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your work! Create a portfolio that highlights your experience with service design, especially any projects involving AI. This will give you an edge when discussing your skills with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of AI applications in public services. Be ready to discuss how you've shaped services at inception stages and how you can contribute to the project.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and get noticed. Plus, we’re always looking for talented individuals like you to join exciting projects.
We think you need these skills to ace Service Designer – Contract | AI Discovery Project | Outside IR35
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Designer, especially in discovery and proof-of-concept projects. We want to see how you've shaped services from the ground up, so don’t hold back on those details!
Showcase Your AI Experience: If you've worked with AI-driven tools, let us know! We’re keen to see how you’ve integrated these capabilities into your service designs. Share specific examples that demonstrate your understanding of AI in a public sector context.
Engage with Stakeholders: Your ability to collaborate is key! Highlight any experiences where you've successfully engaged with stakeholders. We love to see how you’ve navigated complex environments and built relationships to drive service design forward.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at SR2
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI-driven services. Be ready to discuss how you've integrated AI into service design in the past, and think about specific examples that showcase your experience. This will show that you understand the nuances of working with emerging technologies.
✨Understand the Public Sector
Even if you don't have extensive public sector experience, it's crucial to demonstrate an understanding of its unique challenges and opportunities. Research recent government projects that have successfully implemented AI and be prepared to discuss how your skills can contribute to similar initiatives.
✨Collaboration is Key
Highlight your ability to work with multi-disciplinary teams. Prepare examples of how you've collaborated with researchers, content designers, and technical specialists in previous roles. This will illustrate your teamwork skills and your approach to shaping strategy and delivery.
✨Engage Stakeholders Effectively
Showcase your confident stakeholder engagement skills by preparing to discuss how you've managed relationships in past projects. Think about how you can communicate complex ideas simply and effectively, as this will be vital in a government context where clarity is essential.
