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- Tasks: Lead service design for innovative AI-driven public services.
- Company: Join a consultancy on a high-profile government project.
- Benefits: Competitive rate of up to £500/day and hybrid working.
- Why this job: Shape the future of digital public services with cutting-edge AI technology.
- Qualifications: Strong experience in service design and AI-driven projects.
- Other info: Opportunity to work on impactful government initiatives.
The predicted salary is between 40000 - 60000 £ per year.
Service Designer – Contract | AI Discovery Project | Outside IR35
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
SR2 are partnering with a consultancy on a high-profile government project, exploring the application of agentic AI to create more personalised digital public services.
This is an early-phase discovery and proof-of-concept project, so we’re looking for a Service Designer with strong experience in shaping services at inception stage — ideally with exposure to AI-driven tools and government environments.
Key Details
Start: Early October 2025
Contract: Until 31st March 2026 (initial)
Rate: Up to £500/day (Outside IR35)
Location: Hybrid – remote with some central London travel
Clearance: SC clearable required (active SC desirable)Responsibilities
Lead service design through discovery and proof-of-concept phases.
Design end-to-end services that integrate with emerging AI capabilities.
Work closely with researchers, content designers, and technical specialists to shape strategy and delivery approaches.
Help a multi-disciplinary team explore how AI can be used responsibly and effectively in a government service context.Experience Required
Strong track record as a Service Designer on discovery and proof-of-concept projects.
Experience with AI-driven services (not just standalone chatbots).
Public sector experience highly desirable, not essential.
Confident stakeholder engagement and collaboration skills.Apply now for CV review
Service Designer – Contract | AI Discovery Project | Outside IR35 employer: SR2
Contact Detail:
SR2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Designer – Contract | AI Discovery Project | Outside IR35
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with AI-driven projects or public sector work. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your previous service design projects, especially those involving AI. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Focus on your ability to lead discovery phases and collaborate with multi-disciplinary teams, as these are key for this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Designer – Contract | AI Discovery Project | Outside IR35
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience as a Service Designer, especially in discovery and proof-of-concept projects. We want to see how your skills align with the role, so don’t be shy about showcasing your work with AI-driven services!
Showcase Relevant Experience: If you've worked in public sector environments or have experience with AI tools, make it pop in your application! We’re keen on seeing how you’ve shaped services at inception stages, so give us the details that matter.
Engage with the Role: In your application, let us know why this role excites you! Share your thoughts on how you can contribute to exploring AI in government services. We love seeing passion and insight in applications.
Apply Through Our Website: Don’t forget to apply through our website for a smoother process! It helps us keep track of your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at SR2
✨Know Your Stuff
Make sure you’re well-versed in service design principles, especially in the context of AI-driven tools. Brush up on your experience with discovery and proof-of-concept projects, as this will be crucial for the role.
✨Showcase Collaboration Skills
Since the job involves working closely with researchers and technical specialists, prepare examples that highlight your teamwork and stakeholder engagement skills. Think about times when you’ve successfully collaborated on a project and how you navigated challenges.
✨Understand the Public Sector
Even if public sector experience isn’t essential, having a grasp of how government services operate can set you apart. Familiarise yourself with current trends in digital public services and how AI can enhance them.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the project’s goals and the team’s approach to integrating AI. This shows your genuine interest and helps you assess if the role is the right fit for you.
