At a Glance
- Tasks: Design user-centred services for secure digital products and improve complex user journeys.
- Company: Join a consultancy partner delivering secure public sector digital programmes.
- Benefits: Competitive daily rate, largely remote work, and opportunities for professional growth.
- Other info: Collaborate with agile teams and engage stakeholders in a dynamic environment.
- Why this job: Make a real impact on secure digital transformation while enhancing user experiences.
- Qualifications: Active SC Clearance and experience in service design within UK Government or Healthcare.
The predicted salary is between 55000 - 65000 £ per year.
We are supporting a consultancy partner delivering a secure public sector digital programme and are looking for an SC Cleared Service Designer to join the team. This role will focus on designing user-centred services within a secure environment, with particular emphasis on services involving secure data, information governance and cyber considerations.
What you’ll be doing:
- Design end-to-end services for secure digital products
- Work closely with multidisciplinary teams to improve complex user journeys
- Facilitate workshops and service design activities
- Produce service blueprints, journey maps and design artefacts
- Balance user needs with security, governance and operational requirements
- Support the delivery of accessible, user-centred services
Essential Experience:
- Active SC Clearance
- Previous Service Design experience within UK Government or Healthcare
- Experience designing services involving secure or sensitive data
- Understanding of cyber security and information governance principles
- Strong stakeholder engagement and workshop facilitation skills
- Experience working within agile multidisciplinary teams
This is an excellent opportunity to work on a secure digital transformation programme where user-centred design and secure service delivery are paramount.
SC Cleared Service Designer employer: SR2
At SR2, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Product Manager in our fraud tools team, you will benefit from ongoing professional development opportunities, a collaborative environment, and the chance to make a significant impact in the fight against financial crime. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, making SR2 an exceptional place to advance your career.
