At a Glance
- Tasks: Lead service transitions, ensuring smooth delivery from development to live operations.
- Company: Dynamic tech firm focused on secure and efficient service delivery.
- Benefits: Competitive daily rate, hybrid work model, and potential for long-term contract.
- Other info: Opportunity for career growth with a strong likelihood of contract extension.
- Why this job: Be at the forefront of service delivery and make a real impact in a collaborative environment.
- Qualifications: NPPV3 clearance and experience in service transition management.
Location: Hybrid (UK)
Clearance: NPVV3 (Essential)
Rate: 500-550 per day (Inside IR35)
Contract: ASAP start - Initial contract until September 2026 with strong likelihood of extension through March 2027 and potentially beyond.
This role sits at the heart of delivery, ensuring services move from development into Business-as-Usual (BAU) in a controlled, secure, and fully governed manner. You will work closely with multidisciplinary teams across Delivery, SRE, DevOps, QA, Operations and Service Management to ensure all technical, operational and support readiness activities are completed prior to go-live.
Key Responsibilities:
- Plan, coordinate and manage end-to-end service transition activities across the programme.
- Ensure transition plans are aligned with programme milestones and delivery objectives.
- Act as the central coordination point between delivery and operational teams throughout the transition lifecycle.
- Drive transition readiness across technical, operational, security and service management workstreams.
- Ensure all services meet operational acceptance criteria before deployment into live environments.
- Coordinate release readiness, deployment planning and operational handover activities.
- Work closely with SRE, DevOps, QA and engineering teams to ensure infrastructure, applications, integrations and data services are fully supportable in production.
NPPV3 Service Transition Manager employer: SR2
At SR2, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Product Manager in our fraud tools team, you will benefit from ongoing professional development opportunities, a collaborative environment, and the chance to make a significant impact in the fight against financial crime. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, making SR2 an exceptional place to advance your career.
