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- Tasks: Conduct user research to enhance public sector digital services and understand user needs.
- Company: Join a leading organisation transforming public services with user-centred design.
- Benefits: Competitive daily rate, hybrid working, and the chance to influence meaningful change.
- Why this job: Make a real impact on public services while collaborating with diverse teams.
- Qualifications: Experience in user research and strong understanding of GDS principles required.
- Other info: Initial 6-month contract with potential for extension and excellent career development.
The predicted salary is between 36000 - 54000 £ per year.
SR2 is seeking an experienced User Researcher to join a major public sector digital programme. The role involves supporting multiple user research workstreams that underpin critical service transformation. You will work closely with multidisciplinary teams to deliver user-centred, accessible digital services that align with Government Digital Service (GDS) standards.
Key Requirements
- Proven experience in user research within public sector or similarly complex environments.
- Ability to plan, conduct and analyse a range of research activities to understand user needs.
- Confidence in working collaboratively with designers, developers, policy and delivery teams.
- Strong understanding of GDS principles and agile service design.
Eligibility to work in the UK and willingness to work on-site in Stratford two days per week.
Contract Details
- Rate: £450/day (Inside IR35)
- Length: Initial 6 months
- Location: Stratford, London (Hybrid – 2 days on-site)
- Start Date: ASAP
If you’re a user-centred researcher looking to make a real impact on public-facing services, we’d love to hear from you.
User Researcher (Contract) | Inside IR35 | Public Sector in London employer: SR2
Contact Detail:
SR2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher (Contract) | Inside IR35 | Public Sector in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the lookout for user researcher roles. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Show off your skills in action! Consider creating a portfolio that highlights your user research projects, especially those that align with GDS principles. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of agile service design and GDS standards. Be ready to discuss how you've applied these in past roles, as this will show you're not just familiar but truly engaged with the field.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our mission to improve public-facing services.
We think you need these skills to ace User Researcher (Contract) | Inside IR35 | Public Sector in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in user research, especially within public sector environments. We want to see how your skills align with the key requirements mentioned in the job description.
Showcase Your Research Skills: In your application, give us examples of how you've planned, conducted, and analysed user research activities. We’re keen to see your ability to understand user needs and how you’ve applied that in real-world scenarios.
Collaborative Spirit: Emphasise your experience working with multidisciplinary teams. We love seeing candidates who can confidently collaborate with designers, developers, and policy teams to create user-centred services.
Understand GDS Principles: Demonstrate your knowledge of Government Digital Service (GDS) standards and agile service design in your application. This shows us that you’re not just a researcher, but someone who understands the framework we operate within.
How to prepare for a job interview at SR2
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies, especially those relevant to the public sector. Be ready to discuss specific projects where you've successfully planned, conducted, and analysed research activities. This will show that you understand user needs and can apply your skills effectively.
✨Familiarise Yourself with GDS Principles
Since this role involves aligning with Government Digital Service standards, it’s crucial to have a solid grasp of GDS principles. Prepare examples of how you've implemented these in past projects, and be ready to discuss how they can enhance user-centred design in the public sector.
✨Collaborate Like a Pro
This position requires working closely with multidisciplinary teams. Think of instances where you've collaborated with designers, developers, or policy teams. Highlight your communication skills and how you’ve contributed to team success in delivering accessible digital services.
✨Prepare for Agile Discussions
Agile service design is key in this role, so be prepared to talk about your experience in agile environments. Share how you've adapted your research approach in fast-paced settings and how you can contribute to iterative design processes that meet user needs effectively.
