At a Glance
- Tasks: Lead service transitions, ensuring smooth delivery from development to live operations.
- Company: Join a dynamic team in a hybrid role with a focus on innovation.
- Benefits: Competitive daily rate, potential for contract extension, and a collaborative work environment.
- Other info: Work with cutting-edge cloud technologies and multidisciplinary teams.
- Why this job: Be at the forefront of service delivery and make a real impact in a secure setting.
- Qualifications: Experience in service transition and strong ITSM knowledge required.
The predicted salary is between 63000 - 77000 £ per year.
Location: Hybrid (UK)
Clearance: NPVV3 & SC (Essential)
Rate: £500-£550 per day (Inside IR35)
Contract: ASAP start - Initial contract until September 2026 with strong likelihood of extension through March 2027 and potentially beyond.
This role sits at the heart of delivery, ensuring services move from development into Business-as-Usual (BAU) in a controlled, secure, and fully governed manner. You'll work closely with multidisciplinary teams across Delivery, SRE, DevOps, QA, Operations and Service Management to ensure all technical, operational and support readiness activities are completed prior to go-live.
Key Responsibilities- Plan, coordinate and manage end-to-end service transition activities across the programme.
- Ensure transition plans are aligned with programme milestones and delivery objectives.
- Act as the central coordination point between delivery and operational teams throughout the transition lifecycle.
- Drive transition readiness across technical, operational, security and service management workstreams.
- Ensure all services meet operational acceptance criteria before deployment into live environments.
- Coordinate release readiness, deployment planning and operational handover activities.
- Work closely with SRE, DevOps, QA and engineering teams to ensure infrastructure, applications, integrations and data services are fully supportable in production.
- Identify, manage and mitigate transition risks, issues and dependencies.
- Ensure governance, documentation and audit requirements are met throughout the transition process.
- Support the successful adoption of new services into BAU operations.
- Proven experience delivering Service Transition within complex programmes.
- Strong understanding of IT Service Management (ITSM) and transition governance.
- Experience working across multidisciplinary technical teams including DevOps, SRE, QA and Operations.
- Excellent stakeholder management and coordination skills.
- Experience managing operational readiness, acceptance and go-live activities.
- Strong planning, risk management and organisational skills.
Experience working with modern cloud-native technologies, including exposure to:
- AWS
- React
- REST APIs
- Integrations with Government departments and services
Service Transition Manager - SC & NPPV3 Cleared in London employer: SR2
At SR2, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Product Manager in our fraud tools team, you will benefit from ongoing professional development opportunities, a collaborative environment, and the chance to make a significant impact in the fight against financial crime. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, making SR2 an exceptional place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Transition Manager - SC & NPPV3 Cleared in London
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
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✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at SR2 that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Service Transition Manager - SC & NPPV3 Cleared in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at SR2, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at SR2 can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at SR2 will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at SR2
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at SR2. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at SR2.
