Hybrid Production Systems Support Analyst (Gloucestershire)

Hybrid Production Systems Support Analyst (Gloucestershire)

Gloucester Full-Time 29700 - 36300 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide production support and manage incidents for core business systems.
  • Company: Join a dynamic IT team at SR2 in Gloucestershire.
  • Benefits: Enjoy 25 days holiday, pension, private health cover, and performance bonuses.
  • Other info: Hybrid role with great opportunities for career growth.
  • Why this job: Make a real impact by solving technical issues and improving system performance.
  • Qualifications: 2+ years in system or technical support with strong problem-solving skills.

The predicted salary is between 29700 - 36300 Β£ per year.

SR2 in Gloucestershire is seeking a System Support Analyst to join its IT team, providing production support across core line of business systems and managing incidents and requests through to resolution.

With 2+ years in system or technical support, you will monitor performance, investigate root causes, document changes, and work with internal teams and suppliers.

Hybrid role (2 days in office) with 25 days holiday, pension, private health cover, and a performance bonus.

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Hybrid Production Systems Support Analyst (Gloucestershire) employer: SR2

At SR2, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Product Manager in our fraud tools team, you will benefit from ongoing professional development opportunities, a collaborative environment, and the chance to make a significant impact in the fight against financial crime. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, making SR2 an exceptional place to advance your career.

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Contact Details:

SR2 Recruitment Team

We think you need these skills to ace Hybrid Production Systems Support Analyst (Gloucestershire)

System Support
Technical Support
Incident Management
Performance Monitoring
Root Cause Analysis
Documentation Skills
Collaboration with Internal Teams