At a Glance
- Tasks: Lead digital transformation and oversee IT and Cyber Security across multiple organisations.
- Company: Join a forward-thinking company focused on defence-sector digital solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and service excellence.
- Why this job: Make a real impact in shaping digital strategies and enhancing cybersecurity.
- Qualifications: 7+ years in senior IT roles with strong Azure and cybersecurity knowledge.
The predicted salary is between 63000 - 77000 £ per year.
We are establishing a centralised Digital Hub to provide smaller business entities with specialist IT and Cyber Security leadership aligned to defence-sector and UK Government requirements. We are seeking an experienced Digital Manager who can operate confidently across strategic, operational, and technical domains - providing leadership, insight, and direction across Digital, Data, and Cyber.
This is a hybrid strategy and delivery role, requiring someone who can:
- Pivot fluidly between strategic leadership and hands-on operational engagement.
- Build strong, personable relationships across multiple organisations, customers, and suppliers.
- Oversee and direct IT service providers, ensuring solutions are secure, compliant, and aligned with organisational needs.
- Bring a blend of relationship management, account management, and delivery management, driving outcomes through influence and clarity, not command-and-control.
- Possess the technical understanding necessary to challenge suppliers, validate proposals, and make informed decisions.
The environments span multi-classification networks, legacy and modern systems, outsourced service providers, and evolving cloud footprints. The Digital Manager will lead a small internal team and act as the trusted partner for stakeholders across the business.
Key Responsibilities
- Operational & Technical Oversight
- Ensure the IT service provider is effectively managing Azure services, identity, governance, logging, monitoring, and security controls.
- Provide clear direction and challenge to providers on architecture, configuration, and best practice.
- Interpret cloud issues, risks, and proposals, then translate them into business relevant decisions.
- Maintain a strong understanding of Azure capabilities, limitations, and associated best practices.
- Infrastructure & Network Oversight
- Oversee the performance and security of on-premises networks across multiple classification levels.
- Ensure infrastructure services meet operational needs and regulatory requirements.
- Provide direction on improvements, upgrades, and service optimisation.
- Validate provider recommendations, ensuring technical decisions are aligned with business priorities.
- Incident & Problem Management
- Coordinate and support high priority incidents with suppliers and internal teams.
- Ensure root cause analysis is completed and improvement actions are implemented.
- Act as a key escalation point for operational challenges.
- Legacy & Obsolescence Management
- Work with providers to assess lifecycle status, technical debt, and obsolescence risk.
- Develop roadmaps for modernisation, replacement, or retirement of legacy systems.
- Provide structured oversight of migration strategies.
Strategic Leadership & Planning
- Technology Strategy & Roadmapping
- Define long term digital, cloud, and cyber strategies aligned with organisational goals.
- Provide strategic guidance for cloud adoption, infrastructure modernisation, and secure-by-design principles.
- Influence investment decisions through evidence-based recommendations.
- Governance, Standards & Compliance
- Ensure alignment with policies, architectural standards, and governance frameworks.
- Oversee assurance activities, supporting compliance with NIST standards and regulatory obligations.
- Drive maturity improvements across service management, cyber resilience, and digital capability.
- Cybersecurity Strategy & Assurance
- Ensure that the full NIST CSF lifecycle, Identify, Protect, Detect, Respond, Recover, is embedded into operations.
- Review security posture reports, risk assessments, and compliance results.
- Guide the prioritisation of security improvements and validate provider delivery.
Relationship, Account & Stakeholder Management
- Soft Skills & Behaviour
- Highly personable, engaging, and approachable.
- Able to build trust quickly with a diverse range of stakeholders.
- Diplomatic when managing sensitive issues or pushing back on suppliers.
- Skilled at resolving competing priorities and fostering collaboration.
- Stakeholder Engagement
- Act as the primary link between business leadership, IT suppliers, and technical teams.
- Communicate complex issues in a clear, accessible manner.
- Influence without authority, using clarity, credibility, and demonstrated understanding.
- Supplier & Customer Management
- Hold service providers to account for performance, compliance, and delivery outcomes.
- Ensure contractual obligations are met and challenge deviations effectively.
- Balance customer needs across multiple entities, ensuring consistency and compliance.
Delivery & Team Leadership
- Lead and mentor a small internal IT & Cyber team.
- Delegate effectively, providing support and coaching.
- Foster a culture focused on service excellence, collaboration, and continual improvement.
Service Delivery Oversight
- Oversee service performance, SLAs, KPIs, and operational health.
- Drive service improvement plans with measurable outcomes.
- Ensure change management processes are robust, secure, and well-governed.
Budget and Vendor Management
- Control IT budgets across multiple entities.
- Oversee procurement decisions and contract renewals.
- Ensure supplier relationships remain value-driven and aligned with organisational strategy.
Qualifications & Experience
- Essential Experience
- 7+ years in senior IT roles overseeing digital, infrastructure, cloud, and cyber operations.
- Strong understanding of Azure platforms, architecture, identity, governance, and security.
- Proven ability to guide, challenge, and collaborate with outsourced IT providers.
- Broad understanding of networking, infrastructure, and enterprise technologies.
- Experience in multi-customer, multi-classification, secure environments.
- Experience in cybersecurity, NIST frameworks, and assurance processes.
- Experience leading teams and managing vendors.
- SC Clearance (or eligible).
- Skills & Competencies
- Soft Skills
- Highly personable and relationship-focused.
- Exceptional communication and stakeholder management skills.
- Skilled at influencing decisions, managing expectations, and mediating between stakeholders.
- Balanced decision-making with the ability to simplify complexity.
- Strong customer focus and service-oriented mindset.
- Technical Competencies
- Strong conceptual understanding of Azure governance, identity, security, and architecture.
- Ability to assess provider solutions for quality, security, and compliance.
- Good understanding of secure-by-design principles.
- Familiarity with VMware, Wintel, enterprise networking, SOC operations, and vulnerability management.
- Ability to translate technical information into clear business recommendations.
- Azure certifications (AZ-900, AZ-104, AZ-305, AZ-500) or equivalent knowledge.
- CISSP, CISM, TOGAF, ITIL, PMP.
- Degree in Computer Science, Cybersecurity, or related fields.
- Experience with ICS/SCADA environments.
- Opportunity to shape digital transformation across multiple organisations.
- A role that blends leadership, oversight, relationship management, and operational engagement.
- Close involvement with senior leadership to influence strategic planning.
Desirable Qualifications
What We Offer
Entity/Digital Manager employer: SR2
At SR2, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Product Manager in our fraud tools team, you will benefit from ongoing professional development opportunities, a collaborative environment, and the chance to make a significant impact in the fight against financial crime. Located in a vibrant area, we offer competitive benefits and a commitment to work-life balance, making SR2 an exceptional place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Entity/Digital Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what SR2 values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges SR2 might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at SR2!
✨Direct Apply to SR2
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We think you need these skills to ace Entity/Digital Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at SR2.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at SR2. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at SR2
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
