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- Tasks: Build trusted client relationships and oversee delivery excellence in complex digital programmes.
- Company: Supportive consultancy focused on UK government and defence sectors.
- Benefits: Competitive salary, hybrid work model, and a fantastic company culture.
- Why this job: Make a real impact while working with government clients in a dynamic environment.
- Qualifications: Experience in managing complex client relationships and commercial performance.
- Other info: Opportunity for SC clearance and career growth in a collaborative team.
The predicted salary is between 42000 - 66000 £ per year.
Are you an Account Manager who thrives at the intersection of client relationships, delivery excellence and commercial oversight? Do you have experience working with UK government clients or other highly regulated industries? SR2 is supporting a small consultancy who specialise in the heart of the UK government and defence sectors. As Account Manager, you will play a pivotal role across complex digital programmes, acting as the trusted link between clients and delivery teams. This is a hands-on, high-impact role where you'll shape long-term client relationships while ensuring contracts, services and outcomes are delivered to an exceptional standard.
If you would want to work with a company that is truly supportive, inclusive and with a truly wonderful culture, this could be the company for you.
Role:- Build trusted client relationships across complex digital programmes, ensuring expectations are clear and consistently met.
- Oversee commercial and contractual performance, tracking KPIs, SLAs, budgets and delivery burn rate.
- Manage delivery risk, scope changes, resourcing challenges and escalation points.
- Lead governance and service reviews, providing clear reporting, insight and action tracking.
- Support contract and change control activities, including subcontract management.
- Drive continuous improvement, using stakeholder feedback to influence service and delivery enhancements.
- Contribute to bids and proposals, providing delivery insight, resourcing estimates and relationship intelligence.
- Maintain visibility of capability demand, supporting recruitment and internal coordination.
You’ll bring experience managing complex client relationships in commercial or contract-led environments, ideally within Defence, government or another regulated sector.
- Account, client, delivery or service management roles.
- Contract and commercial performance management.
- Coordinating delivery activity across multiple teams.
- Managing budgets, forecasts and financial reporting.
- Facilitating governance forums with senior stakeholders.
- Working with Agile and Waterfall delivery approaches.
- Eligible for SC clearance (RTW + 5 years living in UK).
Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps.
Account Manager in Newport employer: SR2 | Socially Responsible Recruitment | Certified B CorporationTM
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B CorporationTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the defence and consultancy sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, especially in the context of UK government clients. We want you to be able to discuss how your experience aligns with their needs, so practice articulating your past successes in managing complex client relationships.
✨Tip Number 3
Showcase your adaptability! In a hybrid role like this, being flexible is key. Be ready to discuss how you've successfully navigated changes in project scope or delivery challenges in the past. We want to see that you can handle whatever comes your way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so let’s get you that Account Manager role together!
We think you need these skills to ace Account Manager in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience with client relationships, delivery excellence, and any work you've done in regulated sectors like Defence or government.
Showcase Relevant Experience: When writing your application, focus on your past roles that involved managing complex client relationships and overseeing commercial performance. Use specific examples to demonstrate how you’ve successfully navigated challenges in similar environments.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance. We love clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B CorporationTM
✨Know Your Client
Before the interview, research the consultancy and their work with UK government clients. Understand their values, recent projects, and how they approach client relationships. This will help you demonstrate your interest and show that you're aligned with their mission.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed complex client relationships or delivered on commercial performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Understand the Delivery Landscape
Familiarise yourself with Agile and Waterfall methodologies, as well as the importance of KPIs and SLAs in project delivery. Be ready to discuss how you've navigated delivery challenges and ensured successful outcomes in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, their approach to continuous improvement, and how they support their Account Managers. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
