At a Glance
- Tasks: Provide technical support for web applications and troubleshoot issues.
- Company: Join a passionate digital team focused on great customer experiences.
- Benefits: Remote work, competitive salary up to £37,000, and opportunities for career growth.
- Why this job: Make a real impact while working with diverse technologies and a supportive team.
- Qualifications: Coding experience and a collaborative attitude are essential.
- Other info: Potential pathways into development for those interested in advancing their careers.
The predicted salary is between 22000 - 37000 £ per year.
I'm looking for a Junior developer/ Application Support Engineer to join a lovely digital team who are passionate about delivering great products and experiences for their customers. The role is mostly remote, but you'll catch up with the team in person around once every two months in Cardiff.
You’ll be providing technical level support for a range of internal and customer facing systems, from web applications and CMS platforms to more complex software products. Your day to day will include troubleshooting issues, monitoring application performance, and working closely with the development team to tackle trickier technical challenges, deploy updates, and continuously improve the systems.
As the team doesn't currently have a dedicated testing function, you’ll also get hands on with testing (integration and regression) when needed, helping ensure everything runs smoothly and reliably. You’ll use your experience to create clear, user-friendly support documentation too, like guides, FAQs and incident reports.
They’re looking for someone technically minded with some coding experience (they are technology agnostic so work with a range of different languages so they are totally open to experience in any coding languages) with experience supporting software or CMS-based products ideally. Any exposure to software testing would be useful but isn’t essential, along with a collaborative, can-do attitude and great communication skills.
There are also routes into development further down the line for people interested in moving into this area, although the role will be focusing on technical level support in the immediate term. Salary is anywhere up to £37,000 dependent on experience.
If that sounds like you, I’d love to chat! Apply below or get in touch with Sam Miller at SR2, Socially Responsible Recruitment to find out more.
Junior developer/ Application Support Engineer £37,000 - Remote employer: SR2 | Socially Responsible Recruitment | Certified B CorporationTM
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B CorporationTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior developer/ Application Support Engineer £37,000 - Remote
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to a referral, which is golden when it comes to landing that interview.
✨Tip Number 2
Get your hands dirty with some coding challenges! Websites like LeetCode or HackerRank are great for brushing up on your skills. Plus, being able to talk about your problem-solving process during interviews can really impress the hiring team.
✨Tip Number 3
Prepare for those tricky technical questions! Brush up on common issues related to web applications and CMS platforms. Being able to discuss how you would troubleshoot or improve performance will show you're ready to jump into the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Junior developer/ Application Support Engineer £37,000 - Remote
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for tech and problem-solving! Mention any projects or experiences that highlight your love for coding and supporting users. We want to know what drives you!
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight relevant skills and experiences that align with the role of Junior Developer/Application Support Engineer. We appreciate when you take the time to connect your background to our needs!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless necessary. We value clarity, especially since you'll be creating user-friendly documentation in the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B CorporationTM
✨Know Your Tech
Brush up on the technologies mentioned in the job description. Familiarise yourself with various coding languages and CMS platforms, as well as common troubleshooting techniques. This will help you demonstrate your technical knowledge and show that you're ready to tackle the challenges of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've solved technical issues in the past. Think about specific situations where you had to troubleshoot or improve a system. Being able to articulate your thought process will impress the interviewers and highlight your ability to handle the day-to-day responsibilities.
✨Communicate Clearly
Since great communication skills are essential for this role, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would create user-friendly support documentation, so think about how you can make technical information accessible to all users.
✨Embrace Collaboration
This role involves working closely with a team, so be prepared to discuss your collaborative experiences. Share examples of how you've worked with others to achieve a common goal, especially in a remote setting. Highlighting your can-do attitude will show that you're a great fit for their lovely digital team.